Nepali Customer Service Representative

3 days ago


vellore, India beBeeCustomerSupport Full time

Excellence in customer service is crucial for a successful business. We are seeking a highly skilled Nepali Customer Support Specialist to provide top-notch assistance to our clients. This role involves resolving complex inquiries, delivering detailed product information, and ensuring client satisfaction.Key Responsibilities:Respond promptly to customer queries via phone calls, chats, and emailsAnalyze customer needs thoroughly and offer accurate solutionsDocument interactions in CRM tools and adhere to standard proceduresCollaborate closely with internal teams to resolve intricate issuesMaintain high service quality, response time, and customer satisfaction metricsEssential Qualifications:Exceptional proficiency in Nepali and EnglishStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacyPrevious experience in customer support is advantageous but not mandatory



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