Desktop Support Engineer
10 hours ago
About Company :They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.About Client:Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.Job Title: Desktop Support EngineerLocation: Kolkata, West Bengal, IndiaExperience: 1-3 yearsJob Type : Contract to hire.Notice Period: ImmediateKey Responsibilities:-Branch Visits of assigned branches in the base location and nearby citiesTroubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branchesEnsure timely resolution of escalated support requests, maintaining a high level of customer satisfaction.Collaborate with other IT teams to resolve complex technical issues.Monitor and track incidents and request tickets to ensure timely resolution and adherence to service level agreements (SLAs).Maintain the regional standby stock and deployment of desktops and laptops.Enforce IT security policies and practices, including user access controls, data protection, and compliance with regulatory requirements.Periodic business user connect & tracking of actionable.Qualifications:Bachelors degree in engineering and related field.Seniority LevelMid-Senior levelIndustryIT Services and IT ConsultingEmployment TypeContractJob FunctionsBusiness DevelopmentConsulting
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Desktop Support Admin
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Desktop Support Engineer
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Senior Desktop Support Engineer
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Desktop Support Technician
1 week ago
Kolkata, West Bengal, India Rex Tec Full time**Ll Support (SOR 13)** L1 support role work as an intermediate level between Help desk, Network monitoring team/Transmission NOC/Field/DC and L2 support. The Level 1 Support role maintains "ownership" of all network event raised incidents throughout their lifecycle (except hierarchical escalations) Responsibilities: Own all the incidents raised by network...
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Chat support
1 week ago
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EUCS_TOOLS_SCCM (End User Computing)
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Customer/Technical Support Associate
5 days ago
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EUCS_TOOLS_SCCM_Kolkata
2 weeks ago
west bengal, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!!TCS Hiring for EUCS_TOOLS_SCCMJob Location: KolkataExperience Range: 3-5 YearsJob Description :At least 4 years of previous IT End User SupportProficient in English communication and should have experience supporting end users remotely through remote connecting toolShould have expertise in Windows, Macbooks and associate’s tools...
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EUCS_TOOLS_SCCM_Kolkata
1 day ago
west bengal, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!! TCS Hiring for EUCS_TOOLS_SCCM Job Location: Kolkata Experience Range: 3-5 Years Job Description : At least 4 years of previous IT End User Support Proficient in English communication and should have experience supporting end users remotely through remote connecting tool Should have expertise in Windows, Macbooks and associate’s...