Associate-Customer Success
7 days ago
Role : Executive - Customer Success (Hospitality)
Experience Range : 1 - 3 Years Experience
Qualification : Bachelors of Hotel Management
Interview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR Round
Role Summary :
Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced professionals from leading 4 star and 5 star hotels. Executive - Customer Success (Hospitality) plays a key role in the overall customer experience at BHIVE. You would be operating as a Centre Head of a centre and ensure best-in-class operations of the centre whereby ensuring superlative customer experience and a profitable P&L. Complete operational ownership of BHIVE Center with 500+ member capacity, which would be 24/7 operational. While leadership is a key skill, hands on work is also expected. You will also be the key relationship manager for well over 500 members who are part of 15 to 20 companies that would be located in your center.
Note: Preference will be given to those who have worked in top rated hotels like Oberoi, Taj, Novotel, ITC Group, Marriott and other leading 5 star hotels
Key Deliverables :
- Be the Brand Ambassador for BHIVE
- Responsible for catering to hospitality of large companies
- Front-end and manage the centre whereby ensuring superlative customer experience
- Design, Deploy and Drive Customer engagement initiatives
- Hold P&L responsibility of the centre and ensure profitability with a great customer experience
- Take strategic initiatives to ensure customer retention and expansions
- Conduct market study and research towards ensuring best-in-class initiatives at BHIVE
- Responsible for administering Customer Satisfaction survey and work towards a 100% CSAT
- Ensure enhancement of BHIVE standards on a consistent basis
- Ensure compliance as per BHIVE SOP
Key Competencies :
- Effective Communicator
- Result Oriented and Metric Driven
- Strong Business Acumen
- Networking Skills
- Customer Centricity
- Agile and Dynamic
- Self Motivated
- Team Player
About the Company: The BHIVE Group stands at the forefront of revolutionizing enterprise-grade managed offices & coworking spaces for enterprises, democratizing investments in Bengaluru. With BHIVE Workspace’s extensive network in prime locations of Bengaluru and Mumbai along with BHIVE Properties’ expertise in investment, the group redefines commercial real estate and financial services. BHIVE Workspace offers a collaborative ecosystem with over 27+ properties, 46,000 seats and spread across 1.8 million sq. ft, catering to corporates, MNCs, entrepreneurs, and businesses of all sizes. To know more about the BHIVE GROUP, visit – www.bhive.group
BHIVE’s Mission: The BHIVE Group’s mission is to be amongst the most loved and admired real estate companies of India by 2033
BHIVE’s Vision: BHIVE Group envisions helping people live a better quality of life. Anything that we do will have people and quality of life in mind..
Why Choose BHIVE:
Benefits: At BHIVE, we are committed to providing more than just a paycheck—we strive to create a supportive and rewarding work environment where employees feel valued, empowered, and motivated to excel. Our comprehensive benefits package, competitive compensation, financial security, and professional development opportunities, reflects this commitment and underscores our dedication to the well-being and success of our team members.
Equal Opportunity Employer: BHIVE proudly stands as an Equal Opportunity Employer – By Choice. We firmly believe that we are most effective in helping our associates, customers, and the communities
we serve, lead better lives when we genuinely understand them. This involves recognizing, respecting, and valuing diversity in terms of unique styles, experiences, identities, ideas, and opinions while fostering inclusivity for all individuals.
Growth: BHIVE invests in employee development, providing opportunities for professional advancement.
Impactful Work: Joining BHIVE means contributing to a real impact on the startup ecosystem in India.
Employee Referral Policy: 5
Category: Referral Category
If you refer to a candidate, you stand to win exciting prizes. For more details refer to www.bhiveworkspace.com/employee-referral/
If you are someone who wants to join BHIVE to collaborate, Cowin and Cowork and would like to be part of this dynamic work culture, then we invite you to embark on a rewarding journey with us.
How To Apply?
Please send your CV to recruitment@bhiveworkspace.com with subject as “Application for the position of Associate - Customer Success (Hospitality)”
-
Associate-Customer Success
4 days ago
bangalore, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality)Experience Range : 1 - 3 Years ExperienceQualification : Bachelors of Hotel ManagementInterview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR RoundRole Summary :Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced professionals from...
-
Customer success associate
8 hours ago
Bangalore, India Turbostart Full timeWho are we: Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 4 Years...
-
Associate-Customer Success
1 week ago
bangalore, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality)Experience Range : 1 - 3 Years ExperienceQualification : Bachelors of Hotel ManagementInterview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR RoundRole Summary :Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced professionals from...
-
Associate-Customer Success
3 days ago
bangalore, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality)Experience Range : 1 - 3 Years ExperienceQualification : Bachelors of Hotel ManagementInterview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR RoundRole Summary :Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced professionals from...
-
Associate-Customer Success
7 days ago
bangalore, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality)Experience Range : 1 - 3 Years ExperienceQualification : Bachelors of Hotel ManagementInterview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR RoundRole Summary :Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced professionals from...
-
Customer Success Associate
7 hours ago
bangalore, India Turbostart Full timeWho are we:Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 4 Years and 5 Funds...
-
Associate-Customer Success
6 days ago
Bangalore, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality) Experience Range : 1 - 3 Years Experience Qualification : Bachelors of Hotel Management Interview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR Round Role Summary : Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced...
-
Associate-Customer Success
3 weeks ago
Bangalore, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality) Experience Range : 1 - 3 Years Experience Qualification : Bachelors of Hotel Management Interview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR Round Role Summary : Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced...
-
Associate director-customer success
8 hours ago
Bangalore, India Graphy Inc. Full timeCompany: Graphy Job Overview: The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a...
-
Associate Director-Customer Success
1 day ago
bangalore, India Graphy Inc. Full timeCompany: Graphy Job Overview: The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a revenue-share...
-
Customer Success Associate
7 hours ago
Bangalore, India Turbostart Full timeWho are we: Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 4...
-
Associate Director-Customer Success
8 hours ago
bangalore, India Graphy Inc. Full timeCompany: GraphyJob Overview:The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a revenue-share...
-
Associate-Customer Success
2 weeks ago
Bangalore City, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality) Experience Range : 1 - 3 Years ExperienceQualification : Bachelors of Hotel ManagementInterview Process : Applicant questionnaire >Assessment > Face to Face Rounds >HR RoundRole Summary : Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced professionals from...
-
Associate-Customer Success
3 weeks ago
bangalore, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality) Experience Range : 1 - 3 Years ExperienceQualification : Bachelors of Hotel ManagementInterview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR RoundRole Summary : Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced professionals from...
-
Associate-customer success
2 weeks ago
Bangalore City, India BHIVE Workspace Full timeRole : Executive - Customer Success (Hospitality) Experience Range : 1 - 3 Years Experience Qualification : Bachelors of Hotel Management Interview Process : Applicant questionnaire Assessment Face to Face Rounds HR Round Role Summary : Customer Success/Hospitality is the USP of BHIVE. The customer success Team comprises of experienced professionals...
-
Associate Director-Customer Success
17 hours ago
Bangalore, India Graphy Inc. Full timeCompany: Graphy Job Overview: The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a...
-
Associate Director-Customer Success
7 hours ago
Bangalore, India Graphy Inc. Full timeCompany: Graphy Job Overview: The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a...
-
Customer Success Associate
1 month ago
Bangalore, India HPE Full timeCustomer Success Associate This role has been designed as ââOnsiteâ with an expectation that you will primarily work from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
-
Implementation associate
1 week ago
Bangalore, India Bizom Full timeImplementation Associate – Customer Success Passionate about 'customer obsession'? We live and breathe it! If you're a curious soul ready to roll up your sleeves and solve customer challenges, we have a treat for you! We're after hardworking, high-energy, and innovative folks who thrive on teaming with enterprise clients to crack those...
-
Implementation Associate
1 week ago
bangalore, India Bizom Full timeImplementation Associate – Customer SuccessPassionate about 'customer obsession'? We live and breathe it! If you're a curious soul ready to roll up your sleeves and solve customer challenges, we have a treat for you! We're after hardworking, high-energy, and innovative folks who thrive on teaming with enterprise clients to crack those tough nuts. Join us...
