Customer success associate
1 month ago
Who are we: Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 4 Years and 5 Funds we have supported over 50 startups, spanning sectors, stages and geographies - and this is just the beginning Turbostart spans India, the Middle East, the US as well as Singapore - giving you the opportunity to gain exposure and see the impact of your work ripple across regions. Turbostart has also launched 5 Centers of Excellence across Tech, Marketing, Sales, UI/UX and Investment Banking to support the growth of our startup network. Know more about us on Our portfolio company (under the same management)- Kenverse is a suite of Saa S based solutions, with an automation first approach, which provides organizations with the best of technology in today’s world, all through a single unified platform. Kenverse is a part of Turbostart’s Enterprise Saa S network of startups. Our vision is to build ground-breaking solutions to aid a transformative experience where cutting-edge solutions meet organizational excellence. Ken42- The definitive operating system for education, Ken42 helps transform and streamline operations digitally from admissions to academics, to fees and finance for higher education institutes. Kennovate -The comprehensive innovation and investment management platform, Kennovate empowers you to create custom flows that seamlessly align with your organization's evolving objectives. Kommunifi -Kommunifi fosters togetherness through genuine interactions, engagement, events, gamification and feedback. Build, Engage and bring your community closer. Kernel -Kernel revolutionizes the educational landscape with a scalable platform that connects all school stakeholders and drives the transition from existing to extensive systems. Know more about us on We are looking for sharp energetic minds to join our rapidly growing ecosystem and help take Turbostart & Kenverse to new heights What we are looking for: Role: Customer Success Associate At Kenverse, our core value, “Endless Tenacity for Customers,” drives everything we do. As a Customer Success Associate, you will live and breathe this value, working closely with our customers to ensure they experience seamless success with the Kenverse platform. The CS team plays a crucial role in building customer confidence throughout the solution delivery lifecycle, ensuring high levels of customer satisfaction and driving global success. In this role, you will collaborate across various teams, including engineering, product management, sales, services, and support, to solve customer problems, foster loyalty, and ensure the continuous operation of Kenverse’s solutions. Location: Bangalore (On site) Experience Required: 1-2 years What you’ll do: Product Adoption: Develop strategic initiatives to improve customer onboarding, retention, and engagement. Measure progress quarterly and track data to meet business goals. Account Management: Drive customer enablement efforts to enhance customer satisfaction (CSAT) and Kenverse platform adoption. Lead regular meetings with customers, address challenges, and resolve conflicts to strengthen relationships. Customer Empowerment: Serve as the Voice of the Customer, advocating for customer needs within the organization. Provide customer feedback to shape product development and identify gaps in the platform. Uninterrupted Operation: Ensure customers experience continuous and uninterrupted use of the Kenverse platform by addressing issues promptly and efficiently. Be proactive in mitigating potential challenges and maintaining operational excellence. Client Demos and Training: Travel to client locations as needed to conduct demos, deliver training, and provide hands-on support to ensure successful onboarding and adoption of the Kenverse platform. Our Ideal Candidate: Technical Skills: Good understanding of MS Excel Basic understanding of API architecture and use cases Strategic Skills: Ability to understand customer KPIs and goals, and make proactive, ROI-driven recommendations throughout the customer journey. Communication & Relationship Building: Excellent interpersonal skills with experience building strong internal and external relationships. Ability to diplomatically resolve conflicts and maintain poise under pressure. Experience collaborating with cross-functional teams, including Sales, Product, Marketing, and Engineering. Organizational Skills: Strong organizational and time management skills, with experience working across globally distributed teams in various time zones. Problem-Solving & Adaptability: Positive and motivated approach to solving customer challenges, whether large or small. Comfortable with the fast-paced, dynamic nature of startup environments. Experience in the education sector Brownie Points: Experience in Saa S or fast-growing tech companies (if experienced ) Strong customer advocacy and ability to drive customer loyalty and adoption Passion for technology and delivering excellent customer outcomes Why Join Us: At Kenverse, we believe in empowering our teams to push boundaries and deliver extraordinary experiences to our customers. By joining our Customer Success team, you will have the opportunity to make a real impact on both our customers’ success and the company’s growth. We offer a collaborative and supportive environment where innovation and passion are valued.
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Customer Success Executive
3 weeks ago
Bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent...
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bangalore, India Quest For Success Full timeCompany DescriptionQuest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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Customer success associate
7 days ago
Bangalore, India HealthAsyst® Full timeAbout Health Asyst Health Asyst® is an IT service and product company. It is a leading provider of IT services to some of the largest healthcare IT vendors in the United States. We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation...
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Customer Success Associate
1 month ago
bangalore, India Turbostart Full timeWho are we:Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 4 Years and 5 Funds...
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Customer Success Associate
1 week ago
Bangalore, India HealthAsyst® Full time € 3,00,000About HealthAsyst HealthAsyst® is an IT service and product company. It is a leading provider of IT services to some of the largest healthcare IT vendors in the United States. We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation...
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Associate director-customer success
1 month ago
Bangalore, India Graphy Inc. Full timeCompany: Graphy Job Overview: The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a...
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Customer Success Associate
1 month ago
Bangalore, India Turbostart Full timeWho are we: Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 4...
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Customer Success Associate
1 month ago
Bangalore, India Turbostart Full timeWho are we: Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 4...
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Associate Director-Customer Success
1 month ago
bangalore, India Graphy Inc. Full timeCompany: GraphyJob Overview:The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a revenue-share...
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Associate Director-Customer Success
1 month ago
Bangalore, India Graphy Inc. Full timeCompany: Graphy Job Overview: The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a...
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Cybersecurity Customer Success Associate
4 weeks ago
Bangalore, India CloudSEK Full timeWHO ARE WE? We are enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! one of India’s most trusted cybersecurity products, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves...
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bangalore, India Turbostart Full timeWho are we: Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 4 Years and 5...
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HealthAsyst® | Customer Success Associate
1 week ago
bangalore, India HealthAsyst® Full timeAbout HealthAsystHealthAsyst® is an IT service and product company. It is a leading provider of IT services to some of the largest healthcare IT vendors in the United States. We bring the value of cutting-edge technology through our deep expertise in product engineering, custom software development, testing, large-scale healthcare IT implementation and...
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Customer Success Manager
2 months ago
bangalore, India Shopalyst Full timeAbout Shopalyst:Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and...
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Customer success manager
2 months ago
Bangalore, India Shopalyst Full timeAbout Shopalyst: Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our Saa S platform for data driven marketing and sales in 30 countries across Asia, Europe...
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bangalore, India Graphy Inc. Full timeCompany: Graphy Job Overview: The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a revenue-share...
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bangalore, India Graphy Inc. Full timeCompany: GraphyJob Overview:The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a revenue-share...
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bangalore, India Graphy Inc. Full timeCompany: Graphy Job Overview: The Associate Director of Customer Success at Graphy plays a pivotal role in ensuring that customers achieve their goals and maximize revenue potential through the platform. This role focuses on strategic account management, overseeing onboarding, and driving long-term customer satisfaction and success within a revenue-share...
