Senior Technical Support Engineer

2 weeks ago

bangalore, India Trigent Software - Professional Services Full time

Job Role: Technical Support Engineer_Automation Platform: ServiceNow Notice Period: 30 Days (Immediate - 30 Days) Location: Hyderabad Compensation: Fixed 16 Lacs / Annual Role Overview We are seeking a Technical Support Engineer Automation to troubleshoot and resolve complex issues in the ServiceNow platform. This role demands hands-on expertise in scripting, OS/server administration, cloud infrastructure, and networking protocols, with a customer-first mindset. 🧩 Key Responsibilities Provide L2/L3 support for ServiceNow-related automation and platform issues. Analyze logs, debug scripts, and resolve issues related to performance, integrations, and configurations. Troubleshoot infrastructure/networking issues across Windows, Linux, and cloud (AWS/Azure). Collaborate with engineering and product teams for escalations and process improvements. Communicate clearly with customers via web, email, chat, and phone. 💡 Must-Have Skills Hands-on scripting: JavaScript, PowerShell, Unix Shell, (basic Python a plus) OS Admin skills: Windows/Linux/Unix , incl. SUDO policies, GPO, domain configs Network & protocol knowledge: TCP/IP, FTP/SFTP, SSH, SNMP, REST/SOAP Familiarity with ServiceNow platform (ITOM preferred) Cloud infrastructure: AWS, Azure, GCP , EC2, ARM/CFT templates Experience reading/writing SQL queries ; understanding of Oracle/MySQL DBs Tools: Wireshark, Traceroute, log analyzers Strong communication, customer service, and problem-solving skills 🎓 Qualification Bachelors degree in Computer Science or related field (or equivalent experience) 2+ years in customer-facing tech support roles (preferably SaaS/Web-based) ✅ Good to Have Experience in incident management, escalation handling, and use of knowledge bases ServiceNow certifications or ITIL understanding

  • Senior React Developer

    1 week ago

    bangalore, India Tek Support Full time

    Job Title: Senior React Developer / Front-End Technical Lead Experience: 15–20 Years Location: Remote Employment Type: Full-Time About the Role: We are looking for a highly skilled and experienced Senior React Developer / Front-End Technical Lead with 15–20 years of software development experience to join our growing technology team. This role is ideal...

  • Senior React Developer

    1 week ago

    bangalore, India Tek Support Full time

    Job Title: Senior React Developer / Front-End Technical LeadExperience: 15–20 YearsLocation: RemoteEmployment Type: Full-TimeAbout the Role:We are looking for a highly skilled and experienced Senior React Developer / Front-End Technical Lead with 15–20 years of software development experience to join our growing technology team.This role is ideal for a...

  • Senior Technical Support Engineer

    2 weeks ago

    IND-Bangalore-Kalyani Vista II, India Broadcom Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Please Note:1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)2. If you already have a Candidate Account, please Sign-In before you apply.Job Description:The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business critical and modern...

  • Senior Technical Support Specialist

    12 hours ago

    bangalore, India beBeeTechnical Full time

    Job Title:Senior Technical Support SpecialistOverview of the Role:As a senior technical support specialist, you will work closely with valued customers to resolve complex post-sales concerns. You'll provide expert-level technical assistance via phone, email, and web, ensuring that our high-value customers receive enhanced response times.Key...

  • Technical Trainer

    3 weeks ago

    Bangalore, India Tek Support Full time

    Job Title: Technical Trainer - Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...

  • Blr] Senior Technical Support Engineer

    6 days ago

    Bangalore, Karnataka, India Arrcus Full time

    BLR Senior Technical Support Engineer Location Bangalore India About Arrcus Arrcus was founded to enrich human experiences by interconnecting people machines and data Our team comprises world-class technologists with a proven record in delivering industry-leading networking products supported by visionary leaders experienced operators and Tier One VCs Role...

  • Technical Support Engineer

    13 hours ago

    bangalore, India Sutherland Full time

    Job Description: Technical Support Engineer NEED IMMEDIATE JOINERS ONLYPosition SummaryYou will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical assistance across time zones as part of our 24×7 model. This role operates within a rotating 24×7 support schedule with...

  • Senior Technical Support Engineer

    2 weeks ago

    IND-Bangalore-Kalyani Vista II, India Broadcom Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Please Note:1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)2. If you already have a Candidate Account, please Sign-In before you apply.Job Description:VMware Cloud Foundation (VCF) Division OverviewThe VMware Cloud Foundation Division enables organizations around the...

  • Technical Support Engineer

    8 hours ago

    bangalore, India Sutherland Full time

    Job Description: Technical Support Engineer NEED IMMEDIATE JOINERS ONLY Position Summary You will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical assistance across time zones as part of our 24×7 model. This role operates within a rotating 24×7 support schedule...

  • Senior Automation Engineer Trainer(Pharmaceutical Industry)

    2 weeks ago

    bangalore, India Tek Support Full time

    Job Title: Senior Trainer – Automation Engineering (Pharmaceutical Industry) Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced Automation Engineering Trainer with deep expertise in pharmaceutical manufacturing automation systems . The trainer will be responsible for developing and delivering training programs on industrial...