Technical Support Engineer
13 hours ago
Job Description: Technical Support Engineer NEED IMMEDIATE JOINERS ONLYPosition SummaryYou will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical assistance across time zones as part of our 24×7 model. This role operates within a rotating 24×7 support schedule with overlapping regional coverage.Core ResponsibilitiesDiagnose and resolve product issues for Scrutinizer, FlowPro, Replicator, and Endpoint Analytics.Collect and analyze logs, configuration data, and network flow information to isolate root causes.Guide customers through configuration, connectivity, and upgrade issues in both on-prem and AWS environments.Escalate product defects and complex issues to senior support or engineering following defined workflows.Maintain accurate case documentation and contribute to internal knowledge articles.Adhere to SLAs, shift schedules, and escalation protocols to maintain consistent service delivery.Technical RequirementsCandidates should demonstrate strong diagnostic skills and a working knowledge of enterprise IT environments.4-6 years of experience in technical support or network/system administration roles.Strong troubleshooting and analytical skills, able to form and test hypotheses methodically.Hands-on experience with Linux OS (CLI operations, service management, log review).Solid understanding of network fundamentals such as TCP/IP, routing, SNMP, and DNS.Familiarity with cloud environments (AWS preferred): understanding of VPCs, subnets, security groups, and how virtual appliances are deployed and accessed.Comfort with virtualization platforms such as VMware ESXi, Hyper-V, or KVM.Clear written and verbal English communication skills.Preferred / Nice to HaveExperience with NetFlow/IPFIX or similar network telemetry tools.Exposure to network monitoring or security analytics platforms.Basic scripting (Bash or Python) for diagnostics and log parsing.Familiarity with PostgreSQL or similar databases.Certifications such as CCNA, CompTIA Network+, or Linux+ are a plus.Key Qualities for SuccessCustomer-first mindset: patient, thorough, and focused on clear resolution.Curious and proactive, asking the right questions rather than jumping to assumptions.Self-motivated learner who adapts quickly to new technologies.Strong sense of ownership and accountability in a remote team environment.PurposeEvery interaction you handle helps enterprise customers maintain visibility, performance, and security across their networks.
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Technical Trainer
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Bangalore, India Tek Support Full timeJob Title: Technical Trainer - Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
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Technical Support Engineer
6 days ago
bangalore, India hurreh technologies Full timeWe are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop...
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Technical Support Engineer
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bangalore, India Mech-Mind Robotics Full timeJob Description: 1.Support the sales strategies and customer interaction of the outside sales team. 2.Develop and implement processes between sales and solutions engineering. 3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects . 4.Provide technical expertise and support to the sales team and...
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Technical Support Engineer
2 weeks ago
Bangalore, India Evalify-IQ Full timeProvides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Essential Job Functions: Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance...
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bangalore, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel ExpertExperience Level: 20+ years (with core ML/DL hands-on background)Location: RemoteEmployment Type: Full-TimeJob Summary:We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert, responsible for evaluating candidate technical depth in machine learning, deep learning, and...
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AI/ML Engineer
2 weeks ago
Bangalore, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel Expert Experience Level: 20+ years (with core ML/DL hands-on background) Location: Remote Employment Type: Full-Time Job Summary: We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert , responsible for evaluating candidate technical depth in machine learning, deep...
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AI/ML Engineer
1 week ago
bangalore, India Tek Support Full timeJob Title: AI/ML Engineer – Technical Interview Panel Expert Experience Level: 20+ years (with core ML/DL hands-on background) Location: Remote Employment Type: Full-Time Job Summary: We are hiring a seasoned AI/ML Engineer to join as a Technical Interview Panel Expert , responsible for evaluating candidate technical depth in machine learning, deep...
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Technical Support Engineer
2 weeks ago
bangalore, India Licious Full timeAbout the Role :We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context.Key Responsibilities...
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Technical Support Engineer
2 weeks ago
bangalore, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
4 weeks ago
Bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
