IT Service Management Specialist
1 week ago
The role of IT Service Management Specialist requires a professional with 3-5 years of experience in ITSM roles and hands-on experience in Freshservice administration and configuration.Key Responsibilities:Configuring, customizing, and maintaining Freshservice modulesImplementing automation workflows, SLAs, and integrations with other enterprise toolsDesigning and refining ITSM processes aligned with ITIL best practicesCollaborating with service desk, infrastructure, and application teams to gather requirements and deliver scalable solutionsProviding training and support to end-users and internal teams on Freshservice usage and enhancementsDeveloping dashboards and reports to track KPIs, SLA adherence, and service performanceThe ideal candidate will have strong technical skills, excellent communication and collaboration abilities, and the ability to analyze trends to identify improvement opportunities and reduce ticket resolution time. Additionally, the candidate will be able to explore and implement new Freshservice features and third-party integrations to enhance platform capabilities.Required Skills and Qualifications:Experience in ITSM rolesHands-on experience in Freshservice administration and configurationStrong technical skillsExcellent communication and collaboration abilitiesAbility to analyze trends to identify improvement opportunities and reduce ticket resolution timeBenefits:As an IT Service Management Specialist, you will have the opportunity to work with a dynamic team to design and refine ITSM processes aligned with ITIL best practices. You will also have the chance to develop your skills and knowledge in areas such as automation workflows, SLAs, and integrations with other enterprise tools.Others:We are committed to creating a workplace culture that is inclusive, diverse, and supportive of our employees' growth and well-being. If you are passionate about IT Service Management and want to join a team that values innovation, teamwork, and customer satisfaction, we encourage you to apply for this exciting opportunity.
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IT Service Management Specialist
7 days ago
bharatpur, India beBeeServiceManagement Full timeService Management ProfessionalWe are seeking a skilled Service Management Professional to join our team in administering the Freshservice platform.Freshservice Platform Administration:Administer, configure, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.Implement automation workflows, SLAs, and integrations...
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Service Delivery Expert
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bharatpur, India beBeeServiceManagement Full timeService Management Specialist RoleAs a Service Management Specialist, you will play a crucial role in implementing and supporting service management processes within an SAP S/4HANA environment. This entails configuring and customizing S/4 Service Management modules such as Service Orders, Service Contracts, Service Billing, and Resource Planning.You will...
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Advanced IT Service Delivery Professional
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bharatpur, India beBeeServiceManagement Full timeJob Title: IT Service Management SpecialistJob Summary: We are seeking a skilled IT Service Management Specialist to provide support for the Managed Services tool sets and supporting processes and procedures.The ITSM Specialist will be responsible for providing daily support for operational needs and managing ticket distribution to ensure all client access...
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Change Management Specialist
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Senior Oracle EPM Specialist
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Account Development Manager
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US Tax Executive
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bharatpur, India beBeeUS TAX SPECIALIST Full timeSenior US Tax SpecialistWe are seeking an experienced professional to lead, review and manage US Individual Tax preparation and compliance.Key Responsibilities:Manage and review complex tax scenarios including investment income, rental income, business income, capital gains, foreign tax credits and AMT.Evaluate tax implications of various financial decisions...
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Tendering Specialist
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Bharatpur, India Gravity Infra Projects LLP Full timeCompany DescriptionGravity Infra Projects is an EPC (Engineering, Procurement & Construction) company offering a range of construction-related services covering the entire lifecycle of a project. We specialize in sustainable solutions for residential and commercial construction, rain and wastewater management, landscaping, We pride ourselves on our...
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Tendering Specialist
3 weeks ago
Bharatpur, India Gravity Infra Projects LLP Full timeCompany DescriptionGravity Infra Projects is an EPC (Engineering, Procurement & Construction) company offering a range of construction-related services covering the entire lifecycle of a project. We specialize in sustainable solutions for residential and commercial construction, rain and wastewater management, landscaping, We pride ourselves on our...