Service Delivery Expert

2 weeks ago

bharatpur, India beBeeServiceManagement Full time

Service Management Specialist RoleAs a Service Management Specialist, you will play a crucial role in implementing and supporting service management processes within an SAP S/4HANA environment. This entails configuring and customizing S/4 Service Management modules such as Service Orders, Service Contracts, Service Billing, and Resource Planning.You will collaborate closely with business stakeholders to gather requirements and translate them into system solutions. Your tasks will also include integrating Service Management with SD, MM, FI, and CS modules, providing issue resolution, enhancements, and end-user training.Key aspects of this role include:Service Order Configuration: Design and implement efficient service order workflows that align with business needs.Service Contract Management: Develop and maintain comprehensive service contracts that meet customer requirements.Resource Planning: Optimize resource allocation to ensure seamless delivery of services.Integration and Customization: Integrate Service Management with other SAP modules to enhance functionality and user experience.Issue Resolution and Training: Provide prompt support for issues arising from Service Management implementations and deliver end-user training to ensure effective adoption.To excel in this position, you should possess strong analytical skills, excellent communication abilities, and the capacity to work effectively in a team environment.By joining our organization, you will have opportunities to grow professionally and contribute to the success of our company through your expertise and dedication.Join us in creating innovative solutions that drive business growth and excellence.Apply now to take the first step towards an exciting career as a Service Management Specialist

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