Multilingual Customer Support Expert

2 weeks ago


bareilly, India beBeeCustomerSupport Full time

Job Summary:We are seeking a skilled Customer Support Specialist to deliver high-quality assistance to our customers. The ideal candidate will be proficient in Bengali and English, with strong communication and problem-solving skills.The role involves resolving inquiries, providing product information, and ensuring customer satisfaction. Our team is committed to delivering exceptional service, and we require a dedicated individual who can work remotely with minimal supervision.Analyze customer needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction metricsKey Responsibilities:To excel in this role, you will need:Exceptional command of Bengali and EnglishStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacyPrevious customer support experience is a plus but not requiredThis opportunity offers the flexibility of remote work and requires dedication to delivering excellent service. If you have a passion for helping others and possess strong communication skills, we encourage you to apply.



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