Policybazaar.com | Customer Service Specialist
1 day ago
Job Title: Customer Support Executive
Location: Gurugram Sector 44, Haryana
Key Responsibilities:
* Handle customer inquiries via phone, email, and chat in a professional manner.
* Resolve customer issues by providing accurate information about insurance policies, claims, and renewals.
* Assist customers with their policy documentation, premium payments, and general queries.
* Maintain customer records and follow-up on service requests.
* Collaborate with internal teams to resolve complex customer problems.
* Ensure a high level of customer satisfaction by delivering prompt, courteous, and efficient service.
ISMS Responsibilities
• Be aware and comply with the ISMS Policy, procedures and objectives;
• Actively participate in ISMS exercises;
• Request access to information access from their Team Leaders/ Executives;
• Report known and suspected security incidents to the IT Helpdesk;
• Protect secrecy of passwords; and
• Protect information assets used by them against compromise of assets confidentiality, integrity or availability.
Qualifications:
* Minimum educational qualification: Undergraduate and Graduation.
* Excellent communication skills (English & Hindi).
* Strong problem-solving skills with attention to detail.
* Basic knowledge of insurance policies is an advantage but not mandatory.
* Ability to work in a fast-paced environment.
* Freshers are welcome to apply
Perks and Benefits:
* Competitive salary package (2.5 LPA to 4 LPA).
* Opportunity to work with one of India's fastest-growing insurance platforms.
* Career growth opportunities.
-
Policybazaar.com | Customer Service Specialist
47 minutes ago
gurugram, India Policybazaar.com Full timeJob Title: Customer Support Executive Location: Gurugram Sector 44, Haryana Key Responsibilities: * Handle customer inquiries via phone, email, and chat in a professional manner. * Resolve customer issues by providing accurate information about insurance policies, claims, and renewals. * Assist customers with their policy documentation, premium payments, and...
-
gurugram, India Policybazaar.com Full timeJob Description – Insurance Sales TrainerLocation – GurgaonExperience – 3+ Years of experienceJob ResponsibilitiesThis profile deals with Corporate Insurances only ie Employee Benefit & Non Employee Benefit Insurance products.Deliver training on EB insurances - Group Medical Coverages, Group Health Insurance, Group Personal Accident etcDeliver training...
-
International/ Domestic Voice and blended Process
4 months ago
Gurugram, India Policybazaar.com Full timePolicybazaar.com is one of India's leading online insurance platforms. It is the flagship platform of PB Fintech, which owns the fintech brand, Paisabazaar.com, and the lending & insurance marketplace in the UAE region, Policybazaar.ae. The Policybazaar.com Group has backing from a host of investors including the likes of PE funds and other family offices....
-
Customer Service Specialist
1 day ago
Gurugram, India Policybazaar.com Full timeJob Title: Customer Support ExecutiveLocation: Gurugram Sector 44, HaryanaKey Responsibilities:* Handle customer inquiries via phone, email, and chat in a professional manner.* Resolve customer issues by providing accurate information about insurance policies, claims, and renewals.* Assist customers with their policy documentation, premium payments, and...
-
Customer Service Specialist
24 hours ago
Gurugram, India Policybazaar.com Full timeJob Title: Customer Support ExecutiveLocation: Gurugram Sector 44, HaryanaKey Responsibilities:* Handle customer inquiries via phone, email, and chat in a professional manner.* Resolve customer issues by providing accurate information about insurance policies, claims, and renewals.* Assist customers with their policy documentation, premium payments, and...
-
Customer Service Specialist
17 hours ago
Gurugram, India Policybazaar.com Full timeJob Title: Customer Support Executive Location: Gurugram Sector 44, Haryana Key Responsibilities: * Handle customer inquiries via phone, email, and chat in a professional manner. * Resolve customer issues by providing accurate information about insurance policies, claims, and renewals. * Assist customers with their policy documentation, premium payments, and...
-
gurugram, India Policybazaar.com Full timeWelcome to Policybazaar’s official LinkedIn page. We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers. As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability --...
-
gurugram, India Policybazaar.com Full timeWelcome to Policybazaar’s official LinkedIn page. We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers. As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability --...
-
Policybazaar.com | Telesales Manager
1 day ago
gurugram, India Policybazaar.com Full timeWhat we are looking for in a candidate:Must have B2C - Telesales, Outbound Sales Experience Candidate Must have Contact Center Handling experience Responsible for managing the operations seamlessly and timely SLA delivery along withmaintaining high levels of employee and customer satisfactionInsurance Sales (Health/Motor/Life) - PreferredEstablish & Manage...
-
Policybazaar.com | Telesales Manager
47 minutes ago
gurugram, India Policybazaar.com Full timeWhat we are looking for in a candidate: Must have B2C - Telesales, Outbound Sales Experience Candidate Must have Contact Center Handling experience Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) - Preferred Establish &...
-
Policybazaar.com | Dotnet Developer | gurugram
4 weeks ago
gurugram, India Policybazaar.com Full timeWelcome to Policybazaar’s official LinkedIn page. We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers. As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability --...
-
Policybazaar.com | Dotnet Developer | gurugram
4 weeks ago
gurugram, India Policybazaar.com Full timeWelcome to Policybazaar’s official LinkedIn page. We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers. As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability --...
-
Policybazaar.com | Assistant Sales Manager
44 minutes ago
gurugram, India Policybazaar.com Full timeCompany Description As India’s largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users....
-
Process Trainer
13 hours ago
Gurugram, India Policybazaar.com Full timeJob Description – Sales TrainerLocation – GurgaonExperience – 3+ Years of experienceJob ResponsibilitiesIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and follow-up.Training new employees in areas including sales...
-
Process Trainer
8 hours ago
Gurugram, India Policybazaar.com Full timeJob Description – Sales TrainerLocation – GurgaonExperience – 3+ Years of experienceJob ResponsibilitiesIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and follow-up.Training new employees in areas including sales...
-
Policybazaar.com | Insurance Sales Trainer
44 minutes ago
gurugram, India Policybazaar.com Full timeJob Description – Insurance Sales Trainer Location – Gurgaon Experience – 3+ Years of experience Job Responsibilities This profile deals with Corporate Insurances only ie Employee Benefit & Non Employee Benefit Insurance products . Deliver training on EB insurances - Group Medical Coverages, Group Health Insurance, Group Personal Accident etc Deliver...
-
Insurance Sales Trainer
1 day ago
Gurugram, India Policybazaar.com Full timeJob Description – Insurance Sales TrainerLocation – GurgaonExperience – 3+ Years of experienceJob ResponsibilitiesThis profile deals with Corporate Insurances only ie Employee Benefit & Non Employee Benefit Insurance products.Deliver training on EB insurances - Group Medical Coverages, Group Health Insurance, Group Personal Accident etcDeliver training...
-
Insurance Sales Trainer
1 day ago
Gurugram, India Policybazaar.com Full timeJob Description – Insurance Sales TrainerLocation – GurgaonExperience – 3+ Years of experienceJob ResponsibilitiesThis profile deals with Corporate Insurances only ie Employee Benefit & Non Employee Benefit Insurance products.Deliver training on EB insurances - Group Medical Coverages, Group Health Insurance, Group Personal Accident etcDeliver training...
-
Customer Service Specialist
3 weeks ago
Gurugram, India Anveshan Full timeRole Title: Customer Service SpecialistLocation: Work from Office, Full TimeCTC: Up to 5 LPA + Performance-Based IncentiveWe are seeking a dynamic and customer-focused Customer Service Specialist to join our rapidly growing team at Anveshan. As part of the Customer Experience Team, you will play a pivotal role in ensuring customer satisfaction by addressing...
-
Customer Service Specialist
3 weeks ago
Gurugram, India Anveshan Full timeRole Title: Customer Service Specialist Location: Work from Office, Full Time CTC: Up to 5 LPA + Performance-Based Incentive We are seeking a dynamic and customer-focused Customer Service Specialist to join our rapidly growing team at Anveshan. As part of the Customer Experience Team, you will play a pivotal role in ensuring customer satisfaction by...