Regional Service Operations Manager

3 days ago


salem, India beBeeServiceLeader Full time

Job OpportunityWe are seeking an experienced professional to oversee end-to-end service operations for a designated area. This role entails ensuring timely and quality service delivery, monitoring and enhancing service KPIs such as TAT, FTR, NPS, and customer satisfaction scores.Manage the overall service process, guaranteeing that services are delivered promptly and efficiently.Maintain a high level of awareness about service performance metrics, identifying areas for improvement and implementing strategies to enhance them.The ideal candidate will possess a deep understanding of service operations, warranty management, and ASC management. They must be able to lead and motivate field teams and service partners, fostering a collaborative work environment.We offer a dynamic work setting where professionals can grow and contribute their expertise. If you have the skills and experience required for this position, we encourage you to apply.



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