Quality Analyst

Job Title: Quality Analyst/Speech AnalystLocation: Noida, Uttar PradeshRole Overview:We are looking for a Speech Analyst to analyze speech and language data, improve communication systems, and support speech recognition technologies.Key Responsibilities:Analyze speech data to identify patterns and insights.Use speech analytics tools and software for...

We are looking for a Quality Analyst who will be responsible for monitoring, evaluating, and improving the quality of calls made by our Business Development Executive (BDE) team. The ideal candidate should ensure all calls meet company standards, maintain sales etiquette, identify improvement areas, and help the BDE team enhance overall performance and...

About the Role:We are looking for a detail-oriented and analytical Call Quality Analyst to evaluate and improve the performance of our counselling and sales teams. The role involves monitoring calls, identifying areas for improvement, and ensuring that every interaction aligns with company standards and delivers an excellent customer experience.Key...

Department: RCMExperience Required: 4–6 YearsLocation: NoidaReporting To: Assistant Manager / CEOShift time: 8 pm to 5 a.mRole Overview:The Quality Analyst will be responsible for evaluating the accuracy and effectiveness of RCM processes including billing, and AR. The role ensures adherence to client SOPs, identifies training needs through audit insights,...

Job Title – Engineering AnalystOverview:Engineering Analyst will dive head-first into creating innovative Solutions as a member of our Software Engineering GroupWill be part of an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into high quality...

About the Role:We are looking for a Call Quality Analyst to evaluate customer and sales calls, identify gaps, and ensure high standards of communication and customer experience. The role involves auditing calls, preparing quality reports, and providing feedback to enhance team performance.Key Responsibilities:Listen to and audit inbound & outbound calls...

Job Summary:We are seeking a detail-oriented and analytical Quality Analyst to monitor, evaluate, and improve the quality of processes and customer interactions. The role involves auditing calls, chats, and operational workflows to ensure compliance with company standards and deliver the best customer experience. The QA will also provide insights and...

Company DescriptionMANMACHINE CAR CARE is a market leader in the detailing industry, offering a wide range of car care products from top global companies. With a focus on quality and innovation, our products provide superior protection and presentation for car owners. As a 38-year-old company, we have evolved into a unified player in automotive detailing...

Job Title: Business AnalystLocation: NoidaCompany DescriptionManmachine Car Care Pvt. Ltd., based in Noida, is a market leader in the detailing industry, offering a wide range of car care products from top global companies. With a focus on quality and innovation, the company aims to set new standards in the Indian market for car care methods. Manmachine...

Job Summary:The Call Quality Analyst is responsible for monitoring and evaluating customer service calls to ensure adherence to quality standards, policies, and procedures. The role focuses on identifying training needs, improving customer experience, and maintaining consistent service excellence across all customer interactions.Key Responsibilities:Monitor...