Help Desk Expert

Job Title: Help Desk Support SpecialistWe are seeking a highly skilled and customer-focused professional to join our team as a Help Desk Support Specialist. This key role is responsible for providing top-notch technical support to clients via various communication channels.The ideal candidate will be responsible for monitoring tools, diagnosing and resolving...

Job DescriptionThe role of a Customer Service Representative is multifaceted and requires strong problem-solving skills, professionalism, and effective communication. This position involves interacting with customers via various channels, including phone, email, chat, or in-person.The key responsibilities include responding to customer inquiries in a timely...

About the Role:This position involves managing customer interactions across various channels, ensuring timely resolution and exceeding customer expectations.You will work closely with product and engineering teams to drive resolution, provide contextual insights, and act as the customer's advocate.Key responsibilities include handling customer inquiries,...

Customer Support Representative Job DescriptionThe role of a customer support representative is crucial in ensuring the efficient functioning of operational duties. As part of our team, you will play a vital role in delivering exceptional customer service and supporting our business operations.Responsibilities:Ensure the smooth functioning of our booking...

We are seeking a seasoned Corporate Legal Expert to collaborate with our teams in reviewing and validating our SaaS-based legal product.This is a remote freelance engagement, offering flexibility for you to contribute during your preferred time.As a Freelance Corporate Legal SME, you will work closely with our product and engineering teams to analyze,...

Positions- Programmatic Ads ExpertExperience- 4+ yearsLocation-Pune (Kharadi)Shift time- 3 pm IST to 6 am ISTQualifications:Experience: 5+ years of relevant experienceProven experience in programmatic advertising, with a strong understanding of DSPs, SSPs, and ad exchanges.Proficiency in programmatic ad platforms and tools (e.g., DV360, The Trade Desk...

Job Opportunity: Technical Writer As a skilled Technical Writer, you will be responsible for creating and maintaining high-quality technical documentation. This encompasses user manuals, installation/configuration documents, SOPs, release notes, FAQs, and knowledge-base articles.You will collaborate closely with developers, product managers, QA teams, and...

Synergy Integration SpecialistThe Role:Our organization seeks a highly experienced SyteLine integration specialist with 15+ years of expertise in integrating Infor SyteLine / CloudSuite Industrial (CSI) with internal and external systems. The ideal candidate should have deep technical-functional knowledge of SyteLine integration frameworks, APIs, IDOs, ION,...

Seeking a highly skilled IT Service Delivery Specialist to join our team. The ideal candidate will have expertise in IT service management principles and best practices, as well as experience working with industry-leading help desk tools.Responsibilities:Manage daily operational needs and oversee ticket distribution to ensure timely handling of client access...

Job Overview:We are seeking a Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing high-quality technical support to our customers and internal stakeholders.Key Responsibilities:Provide timely and effective technical support to customers and internal stakeholdersCollaborate with the...