Customer Support Optimization Specialist

4 days ago


moradabad, India beBeeEnergy Full time

We are currently seeking a highly skilled professional to optimize AI models for customer support processes in the Utilities/Energy sector.Key responsibilities include reviewing and validating AI prompts, ensuring AI outputs reflect real-world workflows, and collaborating with AI/ML teams to fine-tune models.The ideal candidate will have extensive experience in Utilities/Energy sector customer support operations, proven experience with billing disputes, outage reporting, and regulatory compliance.



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