Customer Support Associate

1 week ago


moradabad, India beBeeCommunication Full time

Remote Voice Support SpecialistEmpowering global customer satisfaction through effective communication and problem-solving skills.This is a contract role ideal for individuals comfortable working night shifts and providing world-class support from home.Provide clear, polite, and accurate information to customers via voice calls.Troubleshoot customer issues and document interactions with high levels of communication quality and customer satisfaction.Respond to customer emails quickly and accurately, resolving queries and escalating issues when necessary.Maintain Service Level Agreements (SLAs) for response time, accuracy, and ticket closures.Requirements include excellent English communication skills, prior BPO or customer support experience, comfort with night shifts, and possession of a laptop with Windows 11 or above, high-speed wired internet, and a quiet workspace.



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