Contact Center Associate
2 weeks ago
Customer Service RepresentativeThis role involves delivering excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide appropriate solutions.Issue Resolution:Identify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & Reporting:Maintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Product & Policy Knowledge:Stay updated on company products, services, and new launches.Understand and communicate company policies clearly to customers.Team Collaboration:Coordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills & Qualifications:High school diploma or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.
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visakhapatnam, India beBeeConsultant Full timeCloud Contact Center ExpertWe are seeking an experienced expert to lead the transformation of cloud contact centers for one of our major fintech clients.The ideal candidate will have hands-on experience with Amazon Connect, a solid background in CTI consulting, and the ability to work closely with technical teams and business stakeholders.The successful...
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Cloud Contact Center Transformation Expert
1 week ago
visakhapatnam, India beBeeConsultant Full timeAmazon Connect Consultant OpportunityThis is a cloud contact center transformation role that requires strong technical expertise and excellent consulting skills.The ideal candidate should have hands-on experience with Amazon Connect, a solid background in CTI consulting, and the ability to work independently in a client-facing environment.Minimum 7 years of...
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Associate MQA Downstream
4 weeks ago
Visakhapatnam, India Pfizer Full timeRole Summary: The MQ TS Downstream Associate is responsible for primary contact of quality on the floor, particularly in the Terminal sterilization, Visual Inspection and Packing areas of production and monitor processes for compliance to cGMP standards. Job Responsibilities: Responsible for ensuring operating state of cGMP compliance in Terminal...
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Strategic Team Lead
1 week ago
visakhapatnam, India beBeeLeadership Full timeJob Overview:A Lead Associate plays a vital role in leading teams to achieve organizational goals. This position requires strong leadership and team management skills, exceptional verbal and written communication abilities, and the ability to analyze data and make informed decisions.Responsibilities:Manage team performance to ensure alignment with business...
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Associate Quality Assurance
4 weeks ago
Visakhapatnam, India Pfizer Full timeRole Summary: The MQ TS Downstream Associate is responsible for primary contact of quality on the floor, particularly in the Terminal sterilization, Visual Inspection and Packing areas of production and monitor processes for compliance to cGMP standards. Job Responsibilities: Responsible for ensuring operating state of cGMP compliance in Terminal...
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Transforming Customer Engagement
2 weeks ago
visakhapatnam, India beBeeConsultant Full timeCloud Contact Center Transformation ConsultantWe are seeking a skilled consultant to lead a cloud contact center transformation project for one of our major fintech clients.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and be confident working with technical teams and business stakeholders.Main...
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Strategic outreach associate
4 weeks ago
Visakhapatnam, India Brainwave Science Full timeRole: Strategic Outreach Associate Location: Remote Employment Type: Full-time Start Date: Immediate About Us At Basil Health , we combine Neuroscience and AI to redefine mental wellness. Our platform delivers evidence-based insights into stress, focus, anxiety, and relaxation using EEG and AI analytics, helping individuals and organizations...
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Associate Program Manager
3 weeks ago
Visakhapatnam, India Clean Electric Full timeJob Description: Associate Program ManagerAbout Clean ElectricClean Electric is a Series A funded battery tech company focused on designing and manufacturing advanced li-ion batteries for EVs and energy storage applications which enable 12-min rapid charging, long life and unrivalled safety. We are pushing the boundaries of the EV industry with our Direct...
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Associate Program Manager
3 weeks ago
Visakhapatnam, India Clean Electric Full timeJob Description: Associate Program ManagerAbout Clean ElectricClean Electric is a Series A funded battery tech company focused on designing and manufacturing advanced li-ion batteries for EVs and energy storage applications which enable 12-min rapid charging, long life and unrivalled safety. We are pushing the boundaries of the EV industry with our Direct...
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Call Center Executive
7 days ago
Visakhapatnam, Andhra Pradesh, India Mahatma Gandhi Cancer Hospital & Research Institute Full timeThe Call Center Executive is responsible for managing incoming and outgoing calls from patients, providing information about the hospital’s services, scheduling appointments, addressing inquiries, and ensuring excellent patient experience. This role requires strong communication skills, patience, and the ability to handle sensitive medical information with...
