Dynamics 365FO Business Process Expert

6 days ago

tiruppur, India beBeeFinancial Full time

Business Process Improvement SpecialistWe are seeking a skilled professional to enhance our mature Microsoft Dynamics 365FO environment.The ideal candidate has a strong functional consulting background in D365FO, with the ability to analyze and document requirements, translate them into system configurations and process flows, and collaborate with stakeholders to optimize end-to-end business processes.Key Responsibilities:Partner with finance leadership to design and implement process improvements in areas such as general ledger, accounts payable, accounts receivable, fixed assets, budgeting, and financial reporting.Ensure compliance with Generally Accepted Accounting Principles (GAAP) while leveraging D365FO capabilities.Support evolving financial planning and analysis needs, including advanced reporting and integration with Business Intelligence platforms.Procurement & Supply Chain:Collaborate with procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize D365 Procurement & Sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Customer Service & Call Center:Work with customer service/call center leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Fulfillment & Warehouse Operations:Partner with warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management (WMS).Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of standard operating procedures, handheld/scanning devices, and real-time reporting.Qualifications include a Bachelor's degree in Business, Finance, Supply Chain, or related field, with 5+ years of ERP functional experience and demonstrated expertise in at least two functional areas: finance, procurement, customer service/call center, or warehouse/logistics.

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