Technical Support Specialist

7 days ago


nagpur, India beBeeComputing Full time

Technical Support SpecialistJob Summary:We are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in End User Computing, with the ability to troubleshoot user issues on various OS platforms and deploy applications efficiently.Remote Desktop Management: Utilize good communication skills to resolve user issues on diverse OS platforms.Application Deployment: Leverage experience with tools like SCCM, Altiris, and Marimba to streamline application deployment processes.Printer Management: Possess a solid understanding of printer troubleshooting concepts to ensure seamless printer management.Antivirus Management: Demonstrate knowledge of antivirus policies, remediation, and vendor management to maintain robust security protocols.VPN Administration: Showcase a strong understanding of VPN concepts and troubleshooting techniques to guarantee secure network connectivity.Patching Concept & Deployment Tools: Apply experience with patch management and deployment tools to facilitate efficient software updates.Vulnerability Troubleshooting: Resolve issues independently using effective troubleshooting skills.Logical Thinker & Team Player: Drive team activities and tasks as a collaborative team player.Requirements:A minimum of 6-10 years of experience in End User Computing.Proficiency in scripting languages such as PowerShell, VBScript, and Batch Script.Familiarity with MAC and iPad is highly desirable.



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