Online Support Specialist

5 days ago

nagpur, India beBeeSupport Full time

Job Title:Online Support SpecialistAs an online support specialist, you will be responsible for providing timely and effective assistance to customers via phone or email.About the Role:Provide technical support to customers in the Australian market, addressing their queries and concerns in a professional and courteous manner.Update customer complaints via Freshdesk or other systems as advised by management.Utilize your excellent communication skills to effectively communicate with customers, both verbally and in writing.Conduct periodic product training sessions for customers and in-house engineers as required.Key Qualifications:Degree in Electrical, Electronics-Telecommunication or a related field.Proficiency in power electronics, solar inverters, PV module fundamentals, and solar power plants.Excellent English communication skills, both written and spoken.Preference given to candidates with experience in handling solar string inverters.Why Join Us?We are seeking a highly skilled and motivated individual to join our team as an online support specialist. If you have a passion for delivering exceptional customer service and possess the necessary skills and qualifications, we encourage you to apply.What We Offer:A competitive salary package.Ongoing training and development opportunities.A dynamic and supportive work environment.

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    nagpur, India beBeeTechnical Full time

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    Nagpur, India HCLTech Full time

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    3 weeks ago

    Nagpur, India HCLTech Full time

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