Junior Client Servicing Associate

1 week ago


india MARKIVIS Full time

Job Description for Junior Client Servicing Associate

The Account Manager will play a pivotal role in maintaining and expanding relationships with our clients. The successful candidate will leverage their client-handling expertise, excellent communication skills, design knowledge, and marketing experience to drive client satisfaction and contribute to the overall success of our organization. 


Responsibilities: 

  • Cultivate and maintain strong relationships with existing clients through regular communication and engagement. 
  • Understand client needs, anticipate challenges, and proactively address concerns to ensure overall client satisfaction. 
  • Act as the primary point of contact for clients, providing timely and accurate information on products, services, and project status. 
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client needs. 
  • Assist in preparing proposals, presentations, and other sales materials to effectively communicate the value of our products and services. 
  • Possess a basic understanding of design principles to effectively communicate with clients and internal design teams. 
  • Collaborate with design professionals to ensure client expectations align with the creative vision of projects. 
  • Work closely with the marketing department to understand overall marketing strategies and integrate them into client interactions. 
  • Provide insights and feedback to the marketing team based on client interactions and market trends. 
  • Maintain accurate and up-to-date records of client interactions, transactions, and project details. 
  • Analyze client data and feedback to identify trends, opportunities, and areas for improvement. 

 

Qualifications: 

  • Bachelor's degree in Business, Marketing, or a related field. 
  • Proven experience of at least 1 year in client management.
  • Strong communication and interpersonal skills. 
  • Candidates with agency experience in account management would be preferred. 
  • Basic understanding of design principles. 
  • Previous experience in marketing is a must. 
  • Ability to work collaboratively in a team-oriented environment. 
  • Excellent organizational and time-management skills. 

 

Job Type: Full-time work from the office in Dwarka



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