The Hosteller | Food And Beverage Supervisor | goa

4 days ago

goa, India The Hosteller Full time

Job role: Cafe Manager (Hotels/Hospitality)
Department: Operations
Job Type: Full-time
Experience: >3 years in the hospitality industry

Job Brief:
The Cafe Manager shall be responsible for managing & overseeing the daily food & beverage (F&B) operations, timely food preparation, servicing and cleanliness ensuring seamless experience for guests visiting the restaurant/cafes at the hotel/hostel. He shall also be responsible for purchasing/procurement, inventory management, accounting, people management, etc. to meet business goals.

Key Responsibilities:
Coordinate daily cafe management operations to ensure efficiency and productivity
Deliver superior food and beverage service, respond promptly to customer complaints to maximize satisfaction and maintain positive reviews
Manage both front of the house and back of the house restaurant operations, organize shifts and ensure compliance with sanitation and safety regulations
Regularly review product quality, research for new vendors and maintain the restaurant's good image
Estimate future needs for goods, kitchen utensils and cleaning products to facilitate smooth operations
Control operational costs, identify measures to reduce waste and create detailed reports on revenues and expenses
Promote the brand in the local community through word-of-mouth, live events, etc. to reach a broader audience
Train new and current employees on proper customer service practices
Ensure timely repairs & maintenances, deep cleaning, stock keeping, etc.

Qualifications:
Hospitality graduate or diploma
>3 years of operational knowledge in F&B operations, hotel management or front desk
Outstanding communication, interpersonal, leadership and time-management skills
Willingness to work pan India (flexible)

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