Product Specialist

Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

Product Specialist (Java L3 Support)

We're looking for an Product Specialist candidate with experience in Java, Troubleshooting, Debugging, and to join our team in Bangalore- Hybrid work schedule.

You will report to the Senior Manager, Product Specialist.

Technology You'll Use

Troubleshoot issues like, unexpected termination/memory leak/performance issue. Proficiency in java and C++ source code and also exposure in analysing Heap dump, Thread dump, Jstack,pstack,strace,GDB and proficiency in troubleshooting tools like tcpdump/wireshark/java runtime injection, DB performance tunings, memory profilers/analyzers.

Your Role Responsibilities? Here's What You'll Do

• Troubleshoot complex technical problems, proposing probable fixes, and working with the customer and Informatica development to resolve technical roadblocks.
• Will also support the customers' implementation process, working with our customers' implementation teams and Informatica technical support.
• Knowledge of CFCN, serverless paradigm with the ability to understand issues in cloud native applications is has must have skill.
• Troubleshoot issues not only in product but also on generic stacks like system/network/echo systems (Azure/GCP/AWS) is an additional expectation from the role.
• The ability to develop tools for multiple endpoints ( odbc/message queue/rest/ echo systems end points) would be an added advantage.

What We'd Like to See

• You are knowledgeable in cloud architecture-based applications with an understanding of how these applications are designed/developed for scale and performance.
• You are comfortable programming in JAVA, and have in-depth knowledge of systems (OS) programming.

Role Essentials

• 3+ years of industry experience in Java environment or enterprise software sustenance/support.
• Bachelor's degree in computer engineering/Technology.

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™