Head of Admissions | upGrad SOT

2 weeks ago

bangalore, India upGrad Full time

About the RoleThe Head of Admissions will play a critical role in shaping the student body by leading the entire admissions function. This includes developing and executing admission strategies, managing the applicant funnel, ensuring transparency and fairness in the process, and building strong relationships with students and parents. The role requires a balance of strategic thinking, operational excellence, and empathetic communication.🚨 Important:Interested candidates are requested to submit their application through the Google Form link provided.Application link: https://forms.gle/mnkSzaW2GJpzgSF59Key Responsibilities1. Strategy & LeadershipDesign and implement annual admissions strategy in alignment with institutional goals.Forecast admission targets and ensure they are achieved.Lead, train, and motivate the admissions team to deliver on targets with quality.Monitor and report on admissions performance to leadership, including funnel analysis, conversion metrics, and process improvements.2. Admissions Process ManagementImplement and maintain admissions software/CRM systems for data tracking and reporting.Continuously refine processes to improve applicant experience.3. Student & Parent CounselingOversee counseling efforts to guide students and parents through academic offerings, career outcomes, and institutional strengths.Address concerns and objections empathetically, ensuring clarity and trust in decision-making.Provide personalized support for high-potential applicants and their families.4. Scholarships & Financial AidDefine and manage scholarship/financial aid policies.Ensure transparent communication of eligibility and disbursal processes.Monitor impact of scholarships on student diversity, quality, and overall intake.5. Compliance & Quality AssuranceEnsure adherence to all institutional, national, and accreditation requirements.Establish and maintain documentation for audit purposes.Implement robust quality checks at every stage of admissions.6. Cross-Functional CollaborationWork closely with academic teams to understand curriculum and outcomes for effective pitching.Coordinate with marketing for lead generation and branding campaigns.Collaborate with student success and placement teams to showcase success stories in admissions efforts.Desired Qualifications & SkillsMaster’s degree in Education, Management, Marketing, or related field (MBA preferred).6–8 years of experience in admissions, student recruitment, or higher education leadership.Proven track record of meeting admissions/enrollment targets.Strong leadership and people management skills.Excellent communication, presentation, and interpersonal skills.Data-driven mindset with ability to analyze and optimize processes.Empathy and cultural sensitivity in engaging with students and parents.Key CompetenciesStrategic Thinking & ExecutionLeadership & Team DevelopmentStudent-Centric ApproachData Analysis & Funnel ManagementNegotiation & Objection HandlingProcess Orientation & ComplianceWhy Join Us?Opportunity to shape the future of higher education and impact thousands of student careers.Work in a dynamic and fast-growing academic environment.Lead a high-performing team with autonomy and ownership.Competitive salary, performance incentives, and professional growth opportunities.

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