Operations Director

5 days ago

bharatpur, India beBeeTechnical Full time

Job Overview:Senior Infrastructure ManagerWe are seeking a highly skilled and experienced professional to oversee and guide a team of technical engineers in a dynamic, 24x7 production environment.Lead and mentor a team of technical engineers to deliver high-quality infrastructure solutions.Guide the team in handling critical situations and high-severity incidents.Manage and resolve L2/L3 technical issues, ensuring minimal downtime and quick resolution.Key Responsibilities:Handle customer escalations and coordinate with internal stakeholders for timely resolution.Escalate critical issues through the appropriate hierarchical channels.Collaborate with cross-functional teams including development, QA, and infrastructure.Maintain and troubleshoot On-premise server infrastructure.Ensure adherence to operational processes and documentation standards.Required Skills & Qualifications:8–12 years of experience in technical operations or system administration.Proven experience in leading and managing technical teams.Strong Linux administration skills (command-line, scripting, troubleshooting).Candidates should possess excellent problem-solving skills, the ability to work under pressure, and strong communication skills. They should also be proficient in working with Agile methodologies and have a passion for innovation and continuous improvement.This role offers an exciting opportunity for a motivated individual to join our team and contribute to delivering high-quality IT services. If you are a results-driven professional looking for a challenging role, please apply now.

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