Area Operations Manager – Cafes

2 days ago


bangalore, India Drickle (formerly BONOMI) Full time

About the Role:We are looking for an experienced Area Operations Manager with a background in managing coffee chains/QSR outlets. The ideal candidate will oversee multiple café locations across Bangalore, ensuring smooth day-to-day operations, strong staff performance, and high customer satisfaction.Key Responsibilities:Operations Management: Oversee daily operations across multiple café outlets in Bangalore, ensuring brand SOPs are followed.Staff Hiring & Training: Recruit, train, and manage café staff (baristas, supervisors, support staff) to maintain service standards.Inventory & Supply Chain: Monitor stock levels, manage vendor coordination, and ensure efficient inventory usage to minimise wastage.Store Audits: Conduct regular audits of cafes (hygiene, quality, compliance, customer service, and cash handling).Reporting: Prepare operational reports for management, highlighting key metrics and areas of improvement.Travel: Frequent travel across Bangalore outlets to monitor and support store teams.Requirements:Minimum 3–5 years of experience in operations management with a coffee chain/QSR brand.Strong experience in staff hiring, training, and team management.Knowledge of inventory management systems and operational audits.Excellent leadership, communication, and problem-solving skills.Comfortable with field travel across multiple café outlets in Bangalore.Mandatory: Candidate must own a 2-wheeler vehicle with a valid license for intra-city travel.Perks & Benefits:Competitive salary + performance-based incentives.Opportunity to work with a fast-growing coffee brand.Career growth into regional and national operations leadership roles.



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