Support Customer Experience Specialist

Job OverviewThe Customer Support Specialist plays a critical role in implementing and maintaining Marketing AI solutions for clients. This individual serves as the primary technical point of contact, collaborating with cross-functional teams to deliver complex customer projects.Key Responsibilities:Design and implement data pipelines using Uniphore's CDP...

Customer Service SpecialistWe are seeking a skilled Customer Service Specialist to deliver exceptional service and support to our clients.Respond to customer inquiries via phone, email, or chat in a timely and professional manner.Identify and resolve customer issues promptly, ensuring a high level of satisfaction.Maintain accurate records of customer...

Job Title: On-line Service SpecialistWe are seeking an exceptional customer service professional to join our team as an On-line Service Specialist. This role involves providing timely and effective support to customers via online channels, ensuring a positive experience for our clients.Key Responsibilities:Primary Objectives:Deliver prompt responses to...

Delivering exceptional customer experiences is at the heart of this role.This full-time remote position involves providing top-notch support through calls, addressing inquiries, resolving issues, and ensuring customer satisfaction.Customer EngagementIssue ResolutionProduct KnowledgeDocumentationProblem-SolvingComplianceContinuous ImprovementFeedback...

Nepali Customer Support RoleWe are seeking a highly skilled and proficient Customer Support Specialist to join our team. This is an exciting opportunity for you to utilize your language skills in Nepali and English to deliver top-notch assistance to our customers.This role involves:Responding to customer queries via calls, chats, and emails with precision...

Job OpportunityWe are seeking a highly skilled Technical Support and Implementation Specialist to provide ongoing technical support and implementation expertise for our platform across multiple EMEA-based projects.Provide Level 2 technical support for platform incidents and service requests, utilizing advanced problem-solving skills and knowledge of IT...

Job Title: Denodo Support SpecialistWe are seeking a highly skilled Denodo Support Specialist to join our analytics team.Key Responsibilities:Provide expert-level support for Denodo administration and business-as-usual operations.Collaborate with developers to share best practices and implement efficient solutions.Perform disaster recovery testing and...

Job OpportunityThe Service Desk Specialist is the primary point of contact for end users via phone/Chat/self-service tickets.The key responsibilities include qualifying and opening tickets for remediation of events, triaging tickets to respective teams, and providing regular updates and follow-ups on tickets in the queue.Technical tasks require effective...

System Support SpecialistWe are seeking a skilled System Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical support and troubleshooting for T24 COB processes.You will identify and resolve issues in a timely and efficient manner to ensure seamless processing of...

Job DescriptionAt MEDIT, we are seeking a skilled professional to join our team as a Customer Experience Specialist. This role involves providing technical and customer support for our products, attending events, updating support materials, and interacting with customers online and in person.The ideal candidate will have strong communication skills,...