Nepali Customer Liaison Specialist

2 days ago


hubballi, India beBeeSupport Full time

Nepali Customer Support RoleWe are seeking a highly skilled and proficient Customer Support Specialist to join our team. This is an exciting opportunity for you to utilize your language skills in Nepali and English to deliver top-notch assistance to our customers.This role involves:Responding to customer queries via calls, chats, and emails with precision and accuracy.Analyzing customer needs and providing solutions that meet their expectations.Documenting interactions in CRM tools and following established procedures.Collaborating with internal teams to resolve complex issues.Maintaining service quality, response time, and customer satisfaction metrics.About YouExceptional command of Nepali and English languages.Strong communication, active listening, and problem-solving skills.Ability to work remotely with minimal supervision.Basic computer literacy.Prior experience in customer support is a plus but not mandatory.



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