Founder's Office: Strategy

3 days ago

Bengaluru, Karnataka, India Zamp Full time

Location: Bangalore/Hyderabad (On-site)

About Zamp:

At Zamp, we're building AI agents that empower people to move at the speed of thought. Our vision is a world where AI handles the routine, so humans can focus on strategy and innovation. We are building a platform where all operational work runs autonomously. We partner with Fortune 500s, leading global banks and companies to streamline complex Finance and Operations processes.

About the Founder: Amit Jain, our founder, is an IIT Delhi and Stanford graduate with over 20 years of industry experience. He has held significant roles such as Managing Director at Sequoia Capital and Head of Asia Pacific at Uber. Amit's vision and leadership are steering Zamp towards a revolutionary future in finance.

About Our Investors: Zamp raised ~$22Mn in our seed funding round from notable investors including Sequoia Capital, Dara Khosrowshahi (CEO, Uber), Tony Xu (CEO, DoorDash), Marcelo Claure (ex-CEO, SoftBank International), and other prominent angel investors. Their support and belief in our vision underscore our potential to transform the financial technology landscape.

We're looking for a high-agency operator who thrives in fast-paced, high-stakes environments.

At Zamp, you will be responsible for owning the end-to-end customer lifecycle, from onboarding to expansion. You'll act as the connective tissue across engineering, product, and legal teams, ensuring seamless implementation, fast go-lives, and successful delivery of value to customers. Your ability to identify new automation opportunities and streamline processes will directly influence revenue recognition and customer satisfaction.

Key Responsibilities

  • Lead customer onboarding: manage contracts, infosec compliance, pricing approvals, and access provisioning.
  • Drive project delivery: oversee go-lives, value realization, and customer enablement post-sale.
  • Collaborate cross-functionally: act as the key liaison between engineering, product, and legal teams.
  • Identify new opportunities: recognize workflows that can be automated or improved using AI solutions.
  • Influence customer expansion: contribute to revenue growth through successful project execution and upselling.

Must-Have Skills

  • Deep customer obsession and a strong bias toward delivering exceptional experiences.
  • Strong project management abilities; capable of owning and driving complex workflows end-to-end.
  • Excellent written and verbal communication; able to coordinate across internal and external stakeholders.
  • Analytical mindset with process-oriented thinking; capable of mapping and redesigning operational workflows.
  • High ownership, curiosity, and bias for execution.

Good-to-Have Skills

  • 1-4 years of experience in Enterprise B2B SaaS implementation, customer success, or sales solutioning roles.
  • Familiarity with finance operations, procurement, compliance, or enterprise workflows (esp. in Banks/GCCs).
  • Understanding of automation/AI concepts and their application in business environments.
  • Experience working in fast-paced environments or startups.

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