Bengali Language Support Representative

6 days ago


vadodara, India beBeeCustomerSupport Full time

Bengali Customer Support Specialist Job DescriptionWe are seeking a skilled customer support specialist to deliver high-quality assistance to our customers.This role involves resolving customer inquiries, providing product information, and ensuring customer satisfaction.Responsibilities include responding to customer queries via calls, chats, and emails.Analyze customer needs and offer accurate solutions.Document interactions in CRM tools and follow standard procedures.Collaborate with internal teams to resolve complex issues.Maintain service quality, response time, and customer satisfaction metrics.Qualifications:Exceptional command of Bengali and English language skills.Strong communication, active listening, and problem-solving abilities.Able to work remotely with minimal supervision.Basic computer literacy.Previous customer support experience is beneficial but not required.



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