IT Operations Coordinator Role
2 days ago
Remote IT Service Desk Specialist OpportunityWe are seeking an experienced Remote IT Service Desk Specialist to oversee and coordinate our overseas IT operations.This role involves hands-on ticket management, smart routing, and team leadership to ensure timely, efficient, and customer-focused IT support.Monitor and manage the service desk queue in real timeAssign tickets to the right engineers based on skills, workload, and availabilityApply smart routing logic (L1 → L2 → L3 escalation, vendor coordination, or dispatch to onsite)Make transportation/dispatch decisions for onsite support engineers when requiredEnsure tickets are updated with proper notes, resolutions, and closure commentsTicket & Incident ManagementThe IT Team Leader will log, track, and assign tickets, make routing decisions (remote vs. onsite dispatch vs. escalation), and ensure smooth operations of the service desk.Key Responsibilities:Team Leadership: Supervise a remote team of Service Desk Engineers (L1/L2)Balance workloads across the team and provide shift coverage planningMentor, coach, and conduct regular performance reviewsAct as the first point of escalation for complex ticketsOperations & Reporting:Track SLA performance and ensure timely resolutionProduce daily/weekly ticket and performance reportsHighlight recurring incidents for problem managementSuggest automation and workflow improvementsCustomer Service:Maintain professional and empathetic communication with customersHandle escalated client concerns and complaintsSupport Service Desk Manager in client-facing SLA/operations reviews
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Centre Coordinator
7 days ago
Visakhapatnam, Andhra Pradesh, India APT IT Solutions Full time**Job Title**: Centre Coordinator **Location**:Visakhapatnam **Job Summary**: The Centre Coordinator is responsible for overseeing the day-to-day operations of the center, ensuring efficient service delivery, and supporting staff and clients. This role includes administrative tasks, program coordination, and collaboration with various stakeholders to...
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Sales Coordinator
5 days ago
Visakhapatnam, India sweken it solutions Full time**Job Title: Sales Coordinator** **Location: Visakhapatnam** **Salary Range: 20K to 25K** **Key Responsibilities**: - Efficiently collect and maintain customer data and records. - Generate accurate and timely quotations for our products and services. - Proactively follow up with customers to understand their requirements and provide tailored solutions. -...
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Centre Coordinator
22 hours ago
Visakhapatnam, Andhra Pradesh, India APT IT Solutions Full time**Job Title**:Centre Coordinator **Location**: Visakhapatnam **Job Type**: Full-Time **Job Summary**: The Centre Coordinator is responsible for overseeing the daily operations. This role includes managing administrative tasks, coordinating events and programs, ensuring the facility is well-maintained, and providing excellent customer service to clients...
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Chief Office Operations Coordinator
2 days ago
visakhapatnam, India beBeeFacilities Full timeJob SummaryWe are seeking an experienced Facilities Manager to oversee the smooth operation of our facilities and ensure a productive work environment for our employees.The successful candidate will be responsible for managing staff and logistics to guarantee seamless functioning of company facilities.They will coordinate with unit managers to ensure...
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Centre Coordinator
22 hours ago
Visakhapatnam, Andhra Pradesh, India APT IT Solutions Full time**Job Title**: Centre Coordinator **Location**: Visakhapatnam **Position Overview**: **Key Responsibilities**: - **Centre Operations Management**: - Oversee the day-to-day activities of the centre to ensure smooth operations. - Manage the scheduling and coordination of all services and programs offered by the centre. - Ensure that all administrative...
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Senior Leadership Role – University Operations
4 weeks ago
Visakhapatnam, India Brainware University Full timePosition: Senior Leadership Role – University OperationsBrainware University, one of Eastern India’s fastest-growing state-private universities with over 19,000 students, is inviting senior academic administrators/ leaders who are well-known for their operational competence, task-oriented leadership, and consistent achievement of institutional goals. We...
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Process Coordinator
2 days ago
visakhapatnam, India beBeeprocess Full time**Job Title:** Process CoordinatorWe are seeking an experienced Process Coordinator to join our team. This is a full-time, remote position with exciting career opportunities.The role involves working closely with our clients in the UK, delivering high-quality process operations and monitoring performance against set goals.You will be responsible for driving...
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Operations Coordinator
22 hours ago
Visakhapatnam, Andhra Pradesh, India LSE, Health Care Services Full time**Requirement: Operations Coordinator** **Job Location**: Sheela Nagar, Visakhapatnam, Andhra Pradesh **Company Name**: M/s. LSE Health Care Services **Required Qualifications**: Graduate / Post Graduate **Experience**:Minimum 2-3 yrs.experience **Timings**: 10am to 6.30pm - Process: Streamlining workflows and activities to maximize efficiency and value...
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Key Business Operations Support Role
2 days ago
visakhapatnam, India beBeeOperations Full timeAbout this role:Contribute to live projects in growth, operations, and product teams.Responsibilities:Apply business data analytics to drive strategic decision-making.Gain practical experience: Interact directly with customers and stakeholders to understand and solve real-world business challenges.Collaborate closely with functional experts to deliver...
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Data Entry Operators
2 weeks ago
Visakhapatnam, India Sweken IT Solutions Full timeFull Time- Visakhapatnam- Posted 3 years ago- Freshers and Experience both can apply_ - Male & Female both can apply_ - It’s a career growth job_ - No sales and no target_ - Minimum Qualification required is H.S_ - Good knowledge in Ms Office, and Google spreadsheets and 40WPM **Job Features**: - Job Category- Data Entry Operators- Experience- 0-3 years-...