Operational Excellence Professional

1 week ago


alappuzha, India beBeeOperations Full time

Business Operations SpecialistThe Business Operations Specialist supports client business processes and operational activities to ensure timely and high-quality deliverables. Combining best-in-class operational and analytical skills with strong problem-solving and communication abilities, the specialist solves operational and analytical business problems.Key responsibilities include:Communicating client business issues, operating business rules, data, and standard operating procedures.Executing and suggesting improvements to pre-defined operational processes.Implementing process improvements in operational processes and identifying opportunities for improvement.Remaining current on new tools, techniques, and working models to improve/enhance processes.Developing a strong understanding of operational processes, data, tools, and technology to effectively translate business to technology and vice versa.Building subject matter expertise over time and applying it to operational processes.Applying quality checks and validations on all deliverables and reporting results to the Operations Delivery Lead.Executing defined operational models for clients with standard operating procedures, quality assurance, quality checks, governance criteria, roles, and responsibilities.Coordinating with multiple stakeholders across different time zones to ensure smooth delivery to clients within pre-existing timelines.Assisting the engineering team in implementing new operational procedures and/or improving existing procedures by providing knowledge about operations and testing modified procedures.Testing new/updated operational procedures to ensure fidelity.Coordinating multiple tasks to produce high-quality results.Working on multiple client tasks, strengthening analytic, task management, and communication skills.This role requires collaboration with internal teams to provide all-round value to the organization. The Business Operations Specialist must also keep track of unplanned internal and client tasks stemming from operational projects and carry out secondary research as needed.



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