Frontline Customer Advocate
4 days ago
Job Title: Customer Service RepresentativeAbout the JobThe Customer Service Representative role involves communication with customers via phone, email, chat, or in-person to provide excellent customer support and resolve issues. This position requires strong problem-solving skills and professionalism.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide appropriate solutions.Identify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Maintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Stay updated on company products, services, and new launches.Understand and communicate company policies clearly to customers.Coordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills and QualificationsThis position requires individuals who possess excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.Candidates must be able to work effectively in a fast-paced environment and maintain confidentiality when dealing with sensitive customer information.What We OfferWe offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.Our team is committed to providing ongoing training and development opportunities to help you grow your career.Why Work With UsWe pride ourselves on our commitment to customer satisfaction and strive to create a positive experience for every customer interaction.Join our team and contribute to delivering exceptional customer service that exceeds expectations
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Customer Experience Advocate
2 days ago
thrissur, India beBeeCustomerSupport Full timeJob DescriptionThe primary objective of this role is to provide exceptional customer service, ensuring that clients are converted into passionate advocates for our organization.Key Responsibilities:Communicate effectively with customers through phone, email, and chat platforms.Provide accurate and knowledgeable responses to inquiries regarding products,...
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Customer Service Advocate
4 days ago
thrissur, India beBeeCustomerSupport Full timeCustomer Support Specialist Job SummaryWe are seeking a Customer Support Specialist to join our team. In this role, you will be the primary point of contact for customers, providing timely and accurate support via various communication channels.Your responsibilities will include:Responding to customer inquiries in a professional and courteous...
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Customer Relationship Specialist
6 days ago
thrissur, India beBeeCustomer Full timeThe goal of this role is to convert customers into loyal advocates through prompt issue resolution.Key responsibilities include communicating with customers via various channels, providing knowledgeable responses to product-related questions, collaborating with internal departments to meet customer needs, and performing data entry tasks efficiently.To excel...
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Remote Customer Service Advocate
6 days ago
thrissur, India beBeePatientService Full timeJob Title: Patient Service RepresentativeThis role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service in a remote work environment. As a Patient Service Representative, you will be responsible for interacting with patients via phone, email, and chat, demonstrating empathy, active listening, and...
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Developer Advocate
6 days ago
thrissur, India beBeeSoftwareEngineer Full timeJob OpportunityWe are seeking a skilled and passionate software engineer with expertise in Microsoft Copilot Studio to fill a crucial role in our organization.Key Responsibilities:Design, develop, and deploy sophisticated chatbots and virtual assistants using Microsoft Copilot Studio.Implement natural language understanding (NLU) and dialog flows to create...
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Technical Expert
4 days ago
thrissur, India beBeeCustomer Full timeUnlocking Team PotentialWe are driven by a singular focus: empowering teams to achieve their full potential. Our solutions cater to diverse work styles, fostering collaboration and making the impossible possible.Skillset RequiredA minimum of 8 years of experience in Java support, software services, and system administration for large-scale end-user...
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Transformative Banking Innovator
6 days ago
thrissur, India beBeeData Full timeTransformative Banking InnovatorWe're redefining banking with AI. Our cutting-edge platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions.To make banking effortless, intelligent, and profitable—enhancing user experience while boosting revenue and efficiency for financial institutions.A world-class team from...
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Business Development Executive
5 days ago
Kochi, Thrissur, India Hearing Solutions Full timeRole & responsibilitiesRole & responsibilitiesA Business Development Executive travel to locations to advocate supply of products they have targeted and the ones who they are already dealing with.It also involves operating outside their offices pitching potential clients and to maximise the company's sales of their products and services.These tasks are often...
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Head of Sales
2 weeks ago
Thrissur, India Aviate Full timeAbout the CompanyAt Humantic AI, our mission is to humanize the internet. Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) to personalize and humanize how people interact over the internet; and an opportunity to inspire far more trustworthy relationships online than...
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Head of Sales
2 weeks ago
Thrissur, India Aviate Full timeAbout the CompanyAt Humantic AI, our mission is to humanize the internet. Our product is at the cutting-edge of AI, Psychology and large-scale data. We believe that we have an opportunity (and even a responsibility) to personalize and humanize how people interact over the internet; and an opportunity to inspire far more trustworthy relationships online than...
