Customer Service Technical Specialist

7 days ago

jaipur, India beBeeTechnical Full time

We are on a mission to revolutionize cold outreach automation tools.A Technical Customer Support Specialist is needed to join our team remotely.This role involves providing technical support to users, ensuring customer satisfaction and resolving customer issues.Key responsibilities include answering user questions about our product, spotting bugs, writing help articles and FAQs, and setting up customer service processes.The ideal candidate will have strong technical skills, excellent spoken and written English skills, and experience in SaaS support.Community building experience is beneficial for this role.

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