Strategic Customer Engagement Director

17 hours ago

hubballi, India beBeeDigitalCustomerEngagement Full time

Job DescriptionWe are seeking a seasoned professional to lead the development of customer-facing initiatives, leveraging their technical expertise in SAP Basis, IT Service Management, and project delivery.The ideal candidate will possess a minimum of 4+ years of work experience in SAP technical consulting, with a strong background in customer-facing roles.Key responsibilities include:Providing exceptional customer service and building strategic relationships with clients through outstanding communication and networking skills.Managing complex projects involving IT Service Management, SAP Basis, and SAP Applications, ensuring seamless delivery and high client satisfaction.Overseeing infrastructure updates for cloud customers, fostering a culture of innovation and efficiency.Requirements:Deep knowledge of IT Service Management, SAP Basis, and SAP Applications, including hands-on experience with SAP Basis activities, SAP release version upgrades, and infrastructure updates.Proven track record of working with SAP HEC, SAP S/4HANA, or other cloud solutions, driving business growth and improvement through technology.Strong leadership skills, with the ability to motivate cross-functional teams and drive project success.

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