Program Consultant

1 week ago

south delhi, India Kapable Full time

Program Consultant We’re looking for a Program Consultant who thrives on ownership, insight, and impact. In this role, you’ll be the face of Kapable for our prospective learners, managing the entire lead journey from the first interaction to onboarding. You’ll combine empathy with strategy, handle both inbound and outbound conversations, and ensure every lead receives a personalized and seamless experience through the funnel. Key Responsibilities Lead & Funnel Management Manage the end-to-end lifecycle of leads — from qualification to onboarding — ensuring timely engagement at every stage. Plan and execute structured outreach for inbound, outbound, and reactivation leads to maximize pipeline velocity. Consultative Selling & Client Experience Map client needs Kapable's programs, positioning them with clarity, credibility, and empathy. Personalize communication across calls, emails, and messages to build trust and long-term engagement. Sales Strategy & Performance Optimization Strategize daily outreach priorities based on lead intent, stage, and potential conversion probability. Use analytics and CRM insights to identify engagement trends, improve conversion ratios, and inform sales playbooks. Operational Excellence & Reporting Maintain structured follow-ups, timely scheduling, and accurate lead notes for visibility and forecasting. Participate in weekly reviews to assess pipeline health, track metrics, and implement action plans for upcoming targets. Requirements 1–3 years of experience in consultative or inside sales, preferably in EdTech or B2C environments. Exceptional communication and active listening skills with a consultative approach. Proficiency in CRM tools (HubSpot preferred) and data-driven sales tracking. Strong time management, prioritization, and pipeline planning abilities. Growth-oriented mindset with accountability for both process and performance. Why Join Us? At Kapable, sales is not transactional, it’s transformational. You’ll engage with driven professionals, help them achieve their goals, and directly contribute to the company’s growth story. Expect autonomy, structured learning, and the opportunity to shape how Kapable’s sales function evolves at scales.

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