Senior ServiceNow Professional

4 days ago

guntur, India beBeeServiceNow Full time

ServiceNow Technical LeadThe role involves overseeing a team of ServiceNow professionals, responsible for managing incoming work and ensuring timely delivery.Main Responsibilities:Prioritize, organize, and manage ServiceNow-related tasks including incident resolution, service requests, and platform enhancements.Allocate tasks to team members based on skillsets and project requirements to optimize team performance.Act as the primary point of contact for customers, gathering requirements, providing updates, and ensuring customer satisfaction.Mentor and guide team members, fostering a collaborative environment, and supporting professional development.Key Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).5+ years of experience working with ServiceNow platform (ITSM, ITOM, HR, or other modules).2+ years in leadership or team lead role, managing technical teams.Proven experience in customer-facing roles, with strong communication skills.About the Role:This is an excellent opportunity to leverage your expertise in ServiceNow and inspire a high-performing team to deliver exceptional results.What We Offer:A dynamic and supportive work environment.Ongoing training and professional development opportunities.Chance to make a meaningful impact on our customers' success.

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