Senior Technical Systems Engineer

2 days ago

guntur, India beBeeArchitect Full time

Job DescriptionA ServiceNow Solution Architect/Technical Architect is responsible for designing and delivering ServiceNow solutions to address specific business challenges.The Solution Architect focuses on projects or functional areas within the broader enterprise ServiceNow framework, crafting technical solutions that meet immediate needs while fitting seamlessly into the organization's IT ecosystem.They are responsible for the overall architecture, design, and integrity of ServiceNow applications under their purview – including enhancements to existing modules and the development of new capabilities on the platform.Working closely with stakeholders and technical teams, the Solution Architect ensures that ServiceNow solutions are delivered following best practices, are scalable and secure, and deliver value to end-users.Key ResponsibilitiesRequirements Analysis & Solution Design: Engage with business stakeholders to gather requirements and understand objectives.End-to-End Architecture: Own the overall ServiceNow solution architecture for assigned projects or modules.Module Implementation: Lead the configuration and customization of ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM, etc.) to meet requirements.Integration & Data Management: Design and implement integrations between ServiceNow and other systems.Technical Leadership in Projects: Act as the technical lead for ServiceNow implementation teams.Testing & Quality Assurance: Collaborate with QA teams and end-users to develop test plans for ServiceNow solutions.Deployment & Support Transition: Plan and coordinate go-live activities for new ServiceNow features or modules.Post-Implementation Optimization: Monitor solution performance and adoption after rollout.Required Skills and QualificationsAdvanced Experience: 15+ years of relevant experience is a plus.Diverse Module Experience: Experience with a broad range of ServiceNow modules and integrations.Certified Application Developer: ServiceNow Certified Application Developer (CAD) certification is a plus.Industry or Domain Expertise: Experience in tailoring ServiceNow solutions for specific sectors or business functions can be advantageous.Project Leadership: Experience acting as a Solution Architect or Lead Developer in large-scale ServiceNow projects.Soft Skills: Demonstrated experience in roles that required heavy collaboration, customer interaction, and change management.Desired Skills and CompetenciesCommunication: Excellent verbal and written communication skills.Leadership & Teamwork: Strong leadership presence to guide developers and configuration specialists.Client/Stakeholder Focus: Skilled in working with end-users and process owners to ensure the delivered solution meets their needs.Problem-Solving: Creative and resourceful in solving problems.Adaptability & Learning: Enthusiastic about continuous learning, with an ability to adapt to the platform's evolving features.Organizational Skills: Excellent planning and time management, capable of juggling multiple tasks or projects.BenefitsBy joining our team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering innovative ServiceNow solutions.

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