Documentation Officer

4 days ago

gautam buddha nagar, India PW (PhysicsWallah) Full time

Role: Sr. Associate – Documentation

Experience: 2-4 years in documentation, reporting, or communications in the development/social sector

Location: Noida

Dept: Government Partnerships, PW

Job Summary:-

The Senior Associate – Documentation will be responsible for developing, organizing, and managing high-quality documentation to support program visibility, compliance, learning, and client reporting requirements. The role requires excellent writing, editing, and coordination skills, with the ability to translate field-level data and impact stories into compelling and accurate content for diverse stakeholders.

Roles and responsibilities:-

1. Program Documentation & Reporting

  • Prepare monthly, quarterly, and annual program reports for internal and external stakeholders.
  • Ensure documentation aligns with designing client templates, SOPs and compliance requirements.
  • Maintain organized repositories of project data, reports, and related documentation.

2. Content Development

  • Draft case studies, success stories, newsletters, brochures, and fact sheets to highlight project achievements.
  • Translate field insights into impact narratives for advocacy and awareness campaigns.
  • Prepare content for presentations, proposals, and external communications.

3. Event & Workshop Documentation

  • Prepare event reports, proceedings, and press releases for workshops, trainings, and community meetings.
  • Capture and organize photographic and video documentation from events and field visits.

4. Cross-Team Coordination

  • Liaise with program, communications, and field teams to gather content and data.
  • Collaborate with designers, photographers, and external vendors for high-quality visual materials.

Qualifications & Skills

Education:-

  • Bachelor’s/Master’s degree in Social Work, Development Studies, Communications, or related field.

Experience:

  • 2–4 years in documentation, reporting, or communications within the development/social sector.
  • Experience in NGO, CSR, or government-funded project documentation is preferred.

Skills & Competencies:

  • Excellent written and verbal communication skills in English (knowledge of regional languages preferred).
  • Strong proficiency in Google Suits, MS Office (Word, Excel, PowerPoint); familiarity with Canva/Adobe tools a plus.
  • Ability to work with data, statistics, and impact indicators for reporting.
  • Strong organizational skills and attention to detail.
  • Ability to work under tight deadlines and manage multiple tasks simultaneously.

Key Performance Indicators (KPIs)

  • Timeliness and quality of reports and deliverables.
  • Accuracy and completeness of data and content.
  • Stakeholder feedback on documentation quality.
  • Number and quality of case studies, success stories, and knowledge products produced.

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