Remote Customer Service Specialist

1 day ago


bangalore, India beBeeCustomerSupport Full time

Job Opportunity: Night Shift Remote Support Specialists (Contract)Work from anywhere in India, 100% remote.Seeking professionals with excellent English communication skills and prior BPO/customer support experience.Must have your own laptop with Windows 11 or above, high-speed wired internet connection, and a quiet workspace for calls.The ideal candidate will be comfortable working the night shift during US business hours and able to work independently while meeting performance targets.Key responsibilities include handling inbound and outbound customer calls professionally, troubleshooting customer issues, and documenting interactions.Salary: ₹165 per hour for Voice Support and ₹140 per hour for Non-Voice (Email) Support.Strong customer orientation, empathy, and problem-solving skills are essential for this role.About the RoleRemote Voice Support Specialists and Email/Non-Voice Support Specialists are required to provide world-class customer support for US-based clients.Provide clear, polite, and accurate information to customers.Respond to customer emails quickly and accurately.Resolve queries, escalate issues when necessary, and update internal systems.RequirementsExcellent English spoken and written communication skills.Prior BPO/customer support experience is a strong advantage.Comfortable working the night shift during US business hours.Ability to work independently and meet performance targets.Why Work With Us?100% Remote Work - work from anywhere in India.Growth opportunities across multiple support functions.



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