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Sales Executive – Tours

2 months ago

thiruvananthapuram, India Futuremug Full time

Job Title: Sales Executive Tours (India & International)

Location: Trivandrum

Qualification: Graduate with 2 years of minimum work experience

Job Type: Full-Time


Job Summary:

We are looking for an energetic and results-oriented Sales Executive Tours to join our team. The ideal candidate will be passionate about travel and tourism, with a strong ability to sell domestic and international tour packages. This role will involve generating leads, converting inquiries into bookings, and delivering excellent customer service.


Key Responsibilities:

  • Promote and sell domestic and international tour packages to individual clients, groups, and corporate customers.
  • Respond to inquiries via phone, email, and walk-ins, providing detailed information about tour options, prices, and services.
  • Convert leads into confirmed bookings by understanding client needs and offering suitable tour packages.
  • Build and maintain relationships with clients, ensuring high levels of customer satisfaction.
  • Customize tour itineraries based on customer preferences, budget, and travel requirements, collaborating with the operations team to deliver.
  • Provide pre- and post-sales support to clients, answering questions, resolving issues, and ensuring a smooth travel experience.
  • Achieve and exceed sales targets by actively seeking new clients and promoting available tour packages.
  • Stay updated on current travel trends, destination knowledge, visa regulations, and competitor offerings to provide informed recommendations.
  • Assist in creating promotional campaigns, offering ideas to attract new clients and retain existing ones.
  • Prepare regular sales reports to track performance and share insights with the management team.


Key Requirements:

  • Proven experience in a sales role, preferably within the travel and tourism industry.
  • Good knowledge of domestic and international tour destinations, packages, and travel products.
  • Strong communication and interpersonal skills, with the ability to engage clients and close deals.
  • A customer-centric approach with a passion for delivering excellent service.
  • Ability to work in a target-driven environment and meet sales goals.
  • Proficiency in using CRM tools and Microsoft Office.
  • A degree or diploma in travel, tourism, or a related field is preferred but not mandatory.


Benefits:

  • Competitive salary with performance-based incentives.
  • Travel perks and discounts on company tour packages.

Opportunities for career growth and professional development