Tour Operations Executive

7 months ago

Thiruvananthapuram Kerala, India Xplora Getaways India (P) Ltd. Full time

As a Tour Operations Executive, you will be responsible for coordinating and executing all aspects of tour operations, ensuring smooth and memorable experiences for our clients. You will work closely with various teams and vendors to plan, organize, and execute tours efficiently while maintaining high levels of customer satisfaction.

**Key Responsibilities**:

- **Tour Planning and Coordination**:

- Plan and customize tour itineraries based on client needs, budget, and destination.
- Coordinate with transportation, accommodation, and activity providers to secure bookings and reservations.
- Ensure all logistics including transportation, accommodation, meals, and activities are arranged efficiently and effectively.
- Collaborate with the sales and marketing team to understand client requirements and preferences.
- **Client Communication and Support**:

- Act as the main point of contact for clients, providing pre-departure information, answering inquiries, and addressing concerns promptly.
- Communicate tour details, including itinerary, packing lists, and travel documents, to clients in a clear and concise manner.
- Provide assistance and support to clients throughout the tour, addressing any issues or emergencies that may arise.
- **Vendor Management**:

- Establish and maintain strong relationships with vendors, negotiating contracts and rates to ensure competitive pricing and quality service.
- Coordinate with vendors to confirm bookings, resolve issues, and ensure smooth operations during tours.
- Conduct regular evaluations of vendors to assess performance and identify areas for improvement.
- **Quality Assurance**:

- Monitor the quality of tour services provided by vendors, ensuring adherence to company standards and client expectations.
- Conduct post-tour evaluations and gather feedback from clients to identify areas for improvement and implement necessary changes.
- Implement measures to enhance the overall quality of tour experiences and customer satisfaction.
- **Administrative Tasks**:

- Maintain accurate records of tour bookings, payments, and client information using CRM software or other relevant systems.
- Prepare tour-related documentation, including contracts, itineraries, and invoices, ensuring accuracy and completeness.
- Assist in budgeting and financial management for tour operations, tracking expenses and revenue to ensure profitability.

**Qualifications and Skills**:

- Preferably a Bachelor's degree or diploma in Tourism Management, Hospitality, Business Administration, or related field.
- Proven experience in tour operations, travel agency, or hospitality industry.
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
- Excellent communication and interpersonal skills, with the ability to interact confidently with clients, vendors, and team members.
- Proficiency in spoken and written Malayalam, English, and Hindi is essential. Proficiency in additional languages will be an added advantage
- Detail-oriented with a focus on delivering high-quality service and exceeding customer expectations.
- Proficiency in MS Office and familiarity with travel booking systems or CRM software.
- Knowledge of destination management and travel regulations is an advantage.
- Ability to work flexible hours, including evenings and weekends, to accommodate client needs and tour schedules.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Operations: 2 years (preferred)
- total work: 5 years (preferred)

Work Location: In person

  • Executive (Tours)

    3 months ago

    Thiruvananthapuram, Kerala, India Kerala Travels Interserve Limited Full time

    Kerala Travels, a well established, premier Travel and Tourism Firm requires Executives; for their Tours Division (Inbound and Outbound). This is a full-time on-site role located in Trivandrum for an Tour Executive. As a Tour Executive, you will be responsible for tour planning (within and outside India), managing guided tours, creating itineraries, and...

  • Tour Operator

    2 months ago

    Thiruvananthapuram, Kerala, India TRINITY INTERNATIONAL TOURS AND TRAVELS Full time

    We seek a passionate and detail-oriented Tour Operator to join our dynamic travel agency team. In this role, you will be responsible for designing and coordinating exceptional travel experiences for our clients. Your expertise will help create memorable itineraries that cater to various interests and preferences. **Key Responsibilities**: - Develop and...

  • Tour Operation Executive

    2 weeks ago

    Kochi, Kerala, India WebCRS Full time

    A Fixed Departure Tour Operation Executive's responsibilities include: **Handling bookings**: Managing travel inquiries and requests from sales offices and other channels **Providing travel information**: Sharing information on travel visas and requirements **Handling travel operations**: Ensuring smooth tour arrangements by handling reservations and...

  • Tour Operator

    7 months ago

    Kochi, Kerala, India Angela Holidays Full time

    As a Tour Executive at Angela Holidays, you will play a vital role in delivering exceptional travel experiences to our clients, ensuring their journey is memorable and seamless. ----------------------------------- - Applicant Requirements & Responsibilities 1. Diploma or equivalent 2. Knowledge of the tourism industry, Communication skills, 3. Customer...

  • Tour Executive

    7 months ago

    Kochi, Kerala, India LUMIERE HOLIDAYS Full time

    We are looking for Tour executives who got a minimum of 2-5 years' experience in Tour Operation. The category is Opened for Outbound, inbound and domestic operations Tour executives. He / She should be able to speak English,Malayalam fluently and Hindi would be an added advantage. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per...

  • Experienced Tour Operations Executive

    7 months ago

    Kochi, Kerala, India Angela Holidays Full time

    As a Tour Executive at Angela Holidays, you will play a vital role in delivering exceptional travel experiences to our clients, ensuring their journey is memorable and seamless. ----------------------------------- - Applicant Requirements & Responsibilities 1. Diploma or equivalent 2. Knowledge of the tourism industry, Communication skills, 3. Customer...

  • Tour Operator

    6 months ago

    Calicut, Kerala, India Tripsortours Full time

    **Developing tour packages**: These professionals develop tour packages for individual customers or groups of travelers. They work with customers to understand their interests and recommend a variety of attractions, accommodations and transportation options to help customers choose their tour packages. - **Negotiating rates**: Tour operators commonly...

  • Executive Tour Operations

    6 months ago

    Kochi, Kerala, India Xira destinations Pvt Ltd Full time

    Minimum 02 years experience in tour operations **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (preferred) **Experience**: - tour operation: 2...

  • Tour Executive

    1 month ago

    Kochi, Kerala, India Skywell holidays Full time

    **Job Summary**: **Key Responsibilities**: - **Client Interaction & Consultation**: - Understand client travel preferences and suggest suitable packages. - Provide clients with detailed itineraries, pricing, and travel information. - Assist with custom travel planning based on individual needs and budget. - **Tour Coordination & Operations**: - Manage...

  • Tour Operator

    1 month ago

    Thiruvananthapuram, India SUN International Tours and Travels Full time

    Plan, design and conduct tours for individuals or groups-Domestic & International.Assist guests with inquiries, issues or problemsProvide detailed information about local tourist attractions and facilities,plan arrangements of transportation, accommodation etcEnsure all aspects of the tour run smoothly and efficientlyHandle bookings, confirmations, and...

  • Tour operator

    1 month ago

    Thiruvananthapuram, India SUN International Tours And Travels Full time

    Plan, design and conduct tours for individuals or groups-Domestic & International.Assist guests with inquiries, issues or problemsProvide detailed information about local tourist attractions and facilities,plan arrangements of transportation, accommodation etcEnsure all aspects of the tour run smoothly and efficientlyHandle bookings, confirmations, and...

  • Tour Operator

    1 month ago

    Thiruvananthapuram, India SUN International Tours and Travels Full time

    Plan, design and conduct tours for individuals or groups-Domestic & International.Assist guests with inquiries, issues or problemsProvide detailed information about local tourist attractions and facilities,plan arrangements of transportation, accommodation etcEnsure all aspects of the tour run smoothly and efficientlyHandle bookings, confirmations, and...

  • Lady Tour Operator

    6 months ago

    Kochi, Kerala, India Angela Holidays Full time

    As a Tour Executive at Angela Holidays, you will play a vital role in delivering exceptional travel experiences to our clients, ensuring their journey is memorable and seamless. ----------------------------------- - Applicant Requirements & Responsibilities 1. Diploma or equivalent 2. Knowledge of the tourism industry, Communication skills, 3. Customer...

  • Tour Executive

    6 months ago

    Kochi, Kerala, India Kerala Travels Interserve Ltd Full time

    Tour operators may specialize in developing tour itineraries for specific destinations, while others provide support to customers traveling to many destinations. While a tour operator's roles can vary based on their position and employer, these professionals are commonly responsible for: - **Developing domestic tour packages**: - **Negotiating rates**: -...

  • Tour Operation Executive

    3 days ago

    Kochi, Kerala, India Savanna Holidays Full time

    Arranging Accommodation & Transportation, Flight Bookings - Liaise with Tour Guides & Suppliers - Arranging Budget for Tour Expense - Co-operate with Sales Person - Feedback to Sales Person - Any other duties or responsibilities assigned by Management - Able to work in 24x7, if required. **Job Types**: Full-time, Permanent Pay: From ₹15,000.00 per...

  • Executive Tour Operations

    7 months ago

    Kochi, Kerala, India Xira destinations Pvt Ltd Full time

    Minimum 02 years experience in tour operations **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay

  • Internation Tour Operator

    2 months ago

    Kochi, Kerala, India Ripple International Full time

    We are looking for an enthusisiast International Tour coordinator for a leading provider of travel solutions, dedicated to creating memorable experiences for travellers around the globe. We partner with international tour operators to deliver exceptional travel packages and services. Job Summary: Key Responsibilities: - Market Research: Conduct market...

  • Tour Executive

    2 months ago

    Kochi, Kerala, India Affable Management Services Full time

    Tour Executive(Female),1+yrs exp, Angamaly Designation : Tour Executive Need tour coordinator (lady) who is very presentable and smart. Salary : 13k - 15k Experience : Minimum 1 year experience in Travel agency Good communication skills Accomodation can be provided, if needed. Should handle group and can travel Location : Angamaly Schedule: - Day...

  • Executive (Tours)

    7 months ago

    Perumanur, Kochi, Kerala, India Kerala Travels Full time

    A well established, premier Travel and Tourism Firm requires Executives; for their Tours Division (Inbound and Outbound). This is a full-time on-site role located in Kochi for an Tour Executive. As a Tour Executive, you will be responsible for tour planning (within and outside India), managing guided tours, creating itineraries, and ensuring effective...

  • Tour Executive

    6 months ago

    Kochi, Kerala, India Futura Hospitalities Full time

    Tour Executives are responsible for organising and preparing holiday tours. They follow trends in the popularity of destinations and packages, and adjust company plans accordingly. Key skills for tour executive - A demonstrable interest in travel - Knowledge of key holiday destinations - Excellent interpersonal skills - Communication skills - Customer...