Trainee – Business Operations

BackgroundPFSI Solutions Pvt Ltd (Positka) is a Singapore-based boutique consulting firm with blue-chipmultinational clients. Positka provides results-focused, high-value support to clients in thefunctional areas of Business Transformation, Program Management, Information Technology,Analytics, Marketing, and Sales.We are looking for energetic, detail-oriented, and enthusiastic candidates to join our fast-growing Business Operations & Strategy Services (BOSS) Team. This is an exciting opportunityto learn multiple business functions, work with global clients, and gain hands-on experienceacross diverse domains.ObjectiveThis program aims to identify and nurture young talent by providing hands-on exposure tomultiple business functions and developing future-ready professionals.Role DescriptionWe are looking for enthusiastic individuals who are eager to learn, adapt, and contribute acrossmultiple business functions. This role offers broad exposure and hands-on learning, providing asolid foundation for growth into roles like Consultants, Domain experts, Project Managers,Business Partners, etc.Trainee candidates will be positioned to work on organizational functions like HR, like COOFunctions, HR, Marketing, Sales, Infosec and Compliance.Deliverables: Report key operational metrics to senior management across HR, Marketing, Sales, andInfosec, and act as the primary point of contact to support operations for products anddelivery teams. Support day-to-day operations and customer experience through workflow-based tasks,governance, documentation of SOPs/best practices, and compliance with internalpolicies. Drive digital outreach for Positka—including website upkeep, content development,social media engagement, email campaigns, and CRM operations (data management,reporting, and usage). Partner with business teams and recruiters to execute hiring plans, track recruitment,and build capabilities; also assist HRBPs with onboarding, offboarding, and employeeengagement initiatives. Collaborate across teams working on futuristic tools and services, contributing ideas forprocess improvements, engagement initiatives, and problem-solving operationalchallenges. Contribute to general administrative activities, maintain accuraterecords/dashboards/reports, and ensure smooth collaboration across functions. Ensure compliance with internal policies and documentation standards.Education & Experience: Graduates in any stream (Batch of 2023 pass out or later), preferably BE/BTech, BBA,MBA, MCA, B. Sc. Min. 0-1 years’ experience in Business Operations/HR Recruitment/Digital Marketing.Skills & Competencies: Eager to learn, adaptable, and naturally curious with the ability to work effectively underpressure. Maintain a professional, approachable, and proactive demeanor in all interactions. Skilled in Microsoft Office (Word, Excel, PowerPoint), with knowledge of Excel reportingand pivot tables. Comfortable participating in and contributing to discussions in meetings with clients,partners, or internal teams. Strong communication skills with fluency in written and spoken English.Additional Information: Full-time | Chennai, India | Minimum 40 hours/week, Monday to Friday Compensation: During the program, the trainee will be paid a stipend of Rs. 15,000/- permonth. On successful completion of the trainee program with Positka, the trainee will be eligibleto be absorbed as a full-time employee, subject to selection criteria and successfulcompletion of our recruitment process. Willingness to travel as required.Growth Opportunities:This role opens pathways to explore and grow in areas such as talent management, businessoperations, sales enablement, and digital initiatives. You will gain hands-on exposure to digitaloutreach, CRM management, recruitment support, and employee engagement, while alsocontributing to process improvements and innovative tools. Along the way, you’ll developpractical skills in governance, documentation, and cross-team collaboration, building a strongfoundation for your professional journey and future career opportunities.Career Path:The cross-functional exposure you gain in this role will help you build versatile skills anddiscover your areas of interest. As you demonstrate capability and commitment, you canprogress into specialized roles in business operations, sales enablement, digital initiatives, orpeople and talent management. With growing expertise, you will also have the opportunity totake on greater responsibilities and advance toward future leadership positions.