Service Engineer

1 week ago


tamil nadu, India Georg Fischer Full time

Service Calls – Planning Service activity with Coordination with Regional In charge - Attending BD / PMC, Ticket Creation, daily Coordination FSE and Desk updates.Need to Make sure the 95% of interventions & willing to travel Pan India as it is requiredTechnical support to team, if necessary, Escalation to Level 2 and follow up with deadlines.Weekly review with activity completed and Upcoming Planning.Revenue Generation – Support on Spares parts sales, technical clarification, intervention on overdue payments. It should be in line with targets.Promotion / selling of GFMS products, APS, Laser Calibration, Ball Bar…. Minimum 4 per month. Need to create MOMNew -Installation – Planning (pre- installation, Installation, training, and conclusion with Check list)Used M/C Installation – Discussion with customer, review, registration, inspection, commercial conclusion, Planning (pre- installation, Installation, training and conclusion with Check list )Training / Knowledge sharing - Conducting / Planning (Customer / Internal) Based on the team knowledge level and sharing of special field Experience.Draw / Extending other regions based on needs, Self / others -Creating an opportunity for learning all products of GFMS.MyRconnect – Educating Customers through team precenting benefits and Fallow upsData Base – Review customer data base – need to create promotional activity and Plan add into GFMS service basket.Willing to Learn Different products of GFMS & knowledge SharingEducationDegree in Mechanical Engineering



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