Senior Technical Support Specialist

2 weeks ago


tiruchirappalli, India beBeeTechnical Full time

Job SummaryThe ideal candidate for this role will possess strong analytical and problem-solving abilities, with excellent technical knowledge of mobile and web applications.Key ResponsibilitiesEfficiently understand and escalate complex technical issues to engineering staff.Advanced technical knowledge of mobile and web applications.Ability to update technical documents.Train customers on how to install and use the company's products via web conferencing.RequirementsThe successful candidate will have excellent analytical and problem-solving abilities, attention to detail, and strong organizational skills. They should be able to rapidly learn field service management and ERP system space, maintain strong customer relationships, and be open to wearing multiple hats and being flexible when required.



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