Senior Business Central Support Professional

1 week ago

tiruchirappalli, India beBeeMicrosoft Full time

We're seeking a seasoned professional to fill the role of Senior Support Specialist for Microsoft Dynamics 365 Business Central.Job Overview:This position involves providing comprehensive support to our users, troubleshooting complex system issues, and collaborating with cross-functional teams to drive system enhancements.Key Responsibilities:Mentor junior support specialists in best practices and technical skillsDeliver high-quality support services to Business Central users, addressing their inquiries and resolving issues efficientlyAnalyze system problems, identify root causes, and implement effective solutionsManage support requests, escalate critical issues when necessary, and maintain open communication with stakeholdersWork closely with consultants, business analysts, and subject matter experts to design, test, and deploy innovative solutionsEssential Qualifications:Minimum 5 years of experience working with Microsoft D365 Business CentralStrong understanding of multiple ISV products, including PowerBI and PowerAutomateExcellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences

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