Customer Experience Specialist
3 days ago
Customer Experience SpecialistThe ideal candidate will be responsible for driving excellence in customer interactions by ensuring quality monitoring, evaluation, and feedback.Create and maintain quality standards, scorecards, and performance metrics to measure service quality.Provide actionable feedback and coaching to enhance customer satisfaction and employee performance.Identify process inefficiencies and collaborate with team leads and training teams to implement improvements.Foster a culture of continuous improvement through regular calibration sessions.RequirementsBachelor's degree in any field.2–4 years of experience as a Customer Experience Specialist in customer-facing roles.Key Skills:In-depth knowledge of customer service processes and performance metrics.Experience with CRM and ticketing tools.
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Customer Experience Specialist
5 days ago
ghaziabad, India beBeeCustomerSupport Full timeJob Title: Customer Service Executive – US Travel ProcessLocation: Remote (India)About Us:We are a global travel company that provides world-class flight booking and customer support services for international travelers.Responsibilities:Handle inbound/outbound calls and assist US-based customers with flight bookings, changes, and queries.Ensure excellent...
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Automotive Customer Experience Specialist
7 days ago
ghaziabad, India beBeeCustomer Full timeJob SummaryAs a key member of our team, the E-Commerce Automotive Spare Parts Customer Service Representative plays a vital role in ensuring customer satisfaction. This dynamic individual will handle customer inquiries, complaints, and requests for products and services with precision and care.Key Responsibilities:Handle customer inquiries, complaints and...
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Global Customer Experience Specialist
5 days ago
ghaziabad, India beBeeCustomer Full timeThe role of a Customer Service Representative requires strong communication skills to deliver exceptional customer experiences and proactively solve issues. This position involves managing the end-to-end order process, maintaining clear and timely communication with buyers and vendors, and preparing professional correspondence and reports.Order management...
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Remote Customer Support Specialist
5 days ago
ghaziabad, India beBeeCustomerSupport Full timeAs a Remote Customer Support Specialist, you will work from home providing exceptional support to our US-based clients. The ideal candidate is fluent in English, comfortable working night shifts, and capable of delivering high-quality support.Key Responsibilities:Handle customer calls professionallyProvide clear information and resolve queriesTroubleshoot...
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Vacation Rental Guest Experience Specialist
1 week ago
ghaziabad, India beBeereservation Full timeJob OverviewWe are seeking a highly skilled and experienced Reservation Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional guest experiences and ensuring seamless reservation processes.Key Responsibilities:Process refund requests and resolve billing discrepancies in accordance...
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Customer Experience Champion
5 days ago
ghaziabad, India beBeeCustomerExperience Full timeDelivering exceptional customer experiences is at the heart of our operations.We foster a culture that prioritizes timely product delivery and efficient customer query resolutions.This role involves:Main ResponsibilitiesTo ensure seamless interactions with customers, driving satisfaction and loyalty.To collaborate with cross-functional teams, such as supply...
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Customer Experience Professional
3 days ago
ghaziabad, India beBeeCustomerExperience Full timeCustomer Experience ExpertWe're seeking an individual to manage customer-centric communication channels, handle concerns, build relationships, and develop community engagement strategies.The ideal candidate will utilize Artificial Intelligence enabled Computer Vision to deliver exceptional customer experiences.Key responsibilities include owning customer...
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Customer Service Support
2 days ago
Ghaziabad, India Sukoon solutions Pvt Ltd Full time**Service Support Specialist/ Customer service Representative** Company: Sukoon Solutions an electric agriculture equipment manufacturer and engineering company Location: Ghaziabad **Job Description**: We are seeking a highly motivated and customer-focused Service Support Specialist to join our growing team. As a Service Support Specialist, you will play...
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ghaziabad, India beBeeCustomerService Full timeAutomotive Customer Service RepresentativeAs a customer service specialist, you will be responsible for managing daily customer requests through a shared mailbox and providing support across multiple channels. Your goal is to ensure customer satisfaction by promptly addressing complaints and inquiries.Manage interactions with customers and maintain records...
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ghaziabad, India beBeeCustomerExperience Full timeFulfill your potential in a role that combines technical expertise with customer support.Medit is a leading provider of 3D intraoral scanners and digital dentistry solutions. Our technology enables collaborative workflows between dental clinics and labs, supporting the growth of the dental industry.As a CX Specialist, you will provide technical and customer...