Assistant Manager
3 days ago
Key Responsibilities:
Should have hands on exposure in E2E RCM and AR denial management in USHC background (Mandate).
Must be from US healthcare Voice Process.
Should have hands on exposure in USHC RCM Process training, TNI/TNA, Building SOPs, handling other documentation, reports, update management, client connect & LMS tools etc.,
Conduct Refreshers, brief updates, get Client accreditation as required per the process requirement
Conduct quality checks, RCA and action plans
Prepare weekly/monthly/quarterly dashboards
Take part in Audits and ensure the T&D documentation part is taken care Hands on exposure in MS Tools – Word, PPT, Excel & MS Teams etc.,
Participate in structured training programs covering core account management skills, including client communication, problem-solving, and strategic planning.
Learn to manage client relationships, understand client needs, and develop tailored solutions.
Strong interpersonal and communication skills, with the ability to build and maintain client relationships.
Excellent problem-solving abilities and a proactive approach to challenges.
Organizational skills and attention to detail, with the capacity to manage multiple tasks simultaneously.
Ability to work collaboratively in a team environment and adapt to a fast-paced setting.
Shift: - US Shift timings (6pm-6am)
Mode of work: - WFO (5 days mandatory)
Experience range: - Min. 5 years as lead in US healthcare RCM
Qualifications
Graduate
Should have excellent communications skills
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