Operations Assistant

4 weeks ago


bangalore, India Chingari® Full time

-Monitor and respond to queries across various social media platforms promptly.
-Engage with users by providing accurate information about our services and resolving any issues or concerns.
-Identify opportunities to upsell consultations and additional services to users during interactions.
-Educate potential and existing customers about the benefits of our premium offerings.
-Oversee day-to-day online operations, ensuring smooth execution of consultations, bookings, documentation and other services.
-Manage customer data and feedback to improve service quality and user experience.
-Collaborate and work on onboarding of astrologers and tarot readers
-Coordinate and manage the scheduling of consultations between users and astrologers.


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