Key Account Manager

2 weeks ago


delhi, India Hireginie Full time

Key Account Manager - Provider BusinessOur Client: Company is (founded in 2020) is an industry leading, first of its kind in India, digital healthcare data platform and exchange, infused with AI/ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector.Job Title: Key Account Manager - Provider BusinessEducation: Bachelor's degree in Healthcare, Business, or Technology. MBA preferredExperience: 5+ YearsAbout the Role: Own product outcomes for provider-facing workflows while serving as the primary business owner for strategic hospital accounts. Blend roadmap leadership with day-to-day account success to drive adoption, reliability, and revenue expansion.Roles & Responsibilities:- Run account plans for top providers: governance, adoption, renewals, and expansions- Translate customer problems into crisp PRDs, KPIs, and release plans with Eng, Data, and Ops- Discover, define, and deliver product improvements across provider journeys from intake to settlement- Triage and resolve production issues with clear SLAs and comms; drive root-cause and prevention- Analyze funnels and reliability metrics to prioritize backlog and de-risk launches- Lead stakeholder alignment across Product, Support, CSM, and external partnersRequirements:- 5+ years of experience in account management, customer success, or enterprise sales, preferably in health-tech, SaaS, or healthcare services.- Proven experience managing large, complex B2B accounts with multiple stakeholders.- Strong knowledge of hospital operations and enterprise healthcare workflows.- Excellent communication, presentation, and stakeholder management skills.- Proactive problem-solving mindset and a track record of driving strategic account growth.- Willingness to travel across regions on a need basis for account engagement.About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.


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