Operations Manager

3 months ago


bangalore, India Talent500 Full time

Identity & Access operations Manager
At the healthcare organisation, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients‘ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at the new healthcare organisation, we never stop solving for you.

The Impact You Will Make in this Role:
You are a member of the leadership team for a next-generation Identity and Access Management team . You will be responsible for managing the operations functions for a enterprise Identity and Access Management practice and ensuring solutions and processes across the entire healthcare organisation. Your scope extends through Enterprise systems, Manufacturing, Commercial Products, R&D, Business Development.
You are excited about shaping transformation in a large global company; to lay the groundwork for a secure design across a comprehensive footprint such as Identities of employees, third parties, customers, partners, non-human services / machines, IoT devices, servers, applications, network devices, commercially sold medical devices and software, data, cryptography; across environments such as cloud, on-premises, third party hosted, third party managed, and co-location sites.
You are a self-driven, hands-on individual who is passionate about IAM technologies, problem solving and strengthening a team. You have gained knowledge and expertise in broad range of cybersecurity domains. You enjoy the technical depth of Identity & Access and apply it across broad range of business needs.

As a Identity & Access operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Facilitates the use of technology-based tools or methodologies to review, design and implement products and services to provide a strong IAM program that balances access with compliance and confidentiality.
Identifies and evaluates complex business and technology risks, internal controls that mitigate risks, and related opportunities for internal control improvement.
Identifies the broader impact of current decisions related to user access, data access and information security.
Serves as a member of the leadership structure for all IAM disciplines (such as but not limited to - Identity, Sign-On, Federation, Multi Factor Authentication, Privileged Access Management, Directory Services, Role-based Governance & Administration, API Security, Key and Token Lifecycle, Identity Risk, Identity Threat Modeling)
Remaining informed on trends and issues in the security industry, including current and emerging technologies and policies.
Fosters an understanding of the need for and application of the IAM system, and facilitates decision making with the business users
Providing effective communications to senior management, peers, team, stakeholders, external parties – as required and aligned
Managing 24x7 IAM Operations team and Members of the IAM engineering team.
Works to improve SLAs through delivery improvements, root cause analysis, Automation, Policy Changes
Experience managing queues, Request Catalogs, Generating reports & Dashboards, On-call scheduling from ServiceNow

To set you up for success in this role from day one, this healthcare organisation requires (at a minimum) the following qualifications:
Bachelor’s Degree or higher AND 10 years experience in related information technology, leadership, security, identity roles
OR
High School Diploma /GED from AND 14 experience in related information technology, leadership, security, identity roles
AND
Seven (7) years of experience in the field of Information Technology with five (3) years of experience on enterprise IAM solutions across multiple disciplines in a private, public, government or military environment

In addition to the above requirements, the following are also required:
Three (3) years experience managing a team in Identity and Access Management.
One (1) + years experience implementing the following: AWS IAM RBAC and ABAC, SAML, OIDC/OAuth, PKI, credential management, National/International regulations, and standards such as NIST, ISO27001, SOX, GDPR etc.
Hands on or strong working knowledge of IAM technologies including but not limited to Okta (MFA, SSO, IGA, Workflows, PAM), Active Directory, Entra ID/M365, Sailpoint, CyberArk & AWS Identity.
Prior experience in large global organization, high complexity, highly functional matrix team settings.
Adept at building bridges to help drive decision making with strong communication skills to manage reporting and presentations across technical and non-technical stakeholders with the ability to influence cross business stakeholders in driving the needs of secure practices
Fast learner, experience of onboarding and quickly learning, assimilating
Demonstrated experience in driving adoption of standardized practices with agility in a fast-paced organization
Highly collaborative, team player. Engages in mutually agreeable solutions. Champion cybersecurity need and rationale, be a vocal advocate for “what & why”
Proven ability to work independently in remote roles with ability to act as a technical lead to others.

Additional qualifications that could help you succeed even further in this role include:
Okta or Microsoft Certifications
Proven ability to work independently in remote roles with ability to act as a technical lead to others.

Work location:
Remote



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